Medical Billing Customer Service
Resume:
Alice K Lumley
Email: ********@*****************.***
Address:
City: Decaturville
State: TN
Zip: 38329
Country: USA
Phone: 731-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Knowledgeable of Medical Terminology, Medical Billing procedures and insurance claims as well as Medical Billing Technology (Medisoft Advance) with exceptional communication skills both verbally and written. Knowledge in the principles and methods involved in Coding techniques (ICD-9-CM, CPT, and HCPCS).
Educational Background:
High School Dipolma from Allied Business Schools, Inc., Laguna Hills CA 1/2001 to 8/2012 (Medical Billing)
High School Dipolma from Kalamazoo Valley Community College, Laguna Hills CA 1/2001 to 9/2012
Job History / Details:
Professional Summary
Knowledgeable of Medical Terminology, Medical Billing procedures and insurance claims as well as Medical Billing Technology (Medisoft Advance) with exceptional communication skills both verbally and written. Knowledge in the principles and methods involved in Coding techniques (ICD-9-CM, CPT, and HCPCS).
Licenses
Certified Medical Billing Specialist (CMBS)
Certified in Medical Terminology for Billing
Certified in Electronic Medical Records
Certified in Medical Billing
Member of the Medical Association of Billers
Skill Highlights
Managed care contract knowledge
Electronic Medical Record (EMR) software
Patient-focused care
Customer service
Office support (phones, faxing, filing and emailing)
Excellent verbal communication
Maintains strict confidentiality
Records maintenance
ICD-9 coding
Composed and professional demeanor
Resourceful and reliable worker
Adept multi-tasking
CPT and HCPCS coding
Medisoft billing systems
HIPAA compliance
Medical billing software
Strong work ethic
Leadership skills
Knowledge of HMOs, Medicare and Medicaid
Knowledge of anatomy/physiology
Billing and collection procedures
Proficient in Microsoft Word, Outlook, Excel, AS 400 and 10 Key Calculator
Professional Experience
June 2011 to August 2012
Allied Business Schools Laguna Hills, CA
Student
Medical Billing Course
October 2002 to December 2006
Countrywide Home Loans Jacksonville, FL
Senior Production Coordinator
Resolved financial and technical issues within the home mortgage application process by identifying, researching and analyzing policies and procedures.
Designed and implemented cohesive solutions for the internal organizational protocol which resulted in an increase in productivity, higher rate of accuracy and an increase of sales.
Effectively solicited and maintained multi million dollar accounts via sound business decisions, suggesting new products and strict adherence to ethics, follow through on projects and with clients.
Product and Pricing specialist involving but not limited to reviewing and analyzing pricing data, rates, locking rates, extending, re-locking and renegotiating existing locks/loans.
Post closing and closing duties to ensure proper documentation and forms.
Education and Training
2012 Allied Business Schools, Inc. Laguna Hills, CA
Medical Billing
Coursework in Human Anatomy and Physiology
Healthcare Management coursework
Trained in Medical Billing and Coding
1996 Kalamazoo Valley Community College Kalamazoo, MI
Associate of Arts General
Phi Theta Kappa (Internal Scholastic Order)
"Who's Who in America's College"
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