High School Customer Service

Christi Cruz

Email: ********@**********.***

Address:

City: Midwest City

State: OK

Zip: 73130

Country: USA

Phone: 405-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am seeking a position that will allow me to obtain hands on experience while continuing to pursue my education. I am looking for a company that will benefit from my time management skills, and my willingness to work with others as well as independently in a team atmosphere. I excel in challenging situations where communication skills and efficiency are welcomed in a fast paced environment.

Educational Background:

High School Dipolma from Carl Albert High School, Midwest City OK 1/2001 to 3/2006 (High School Diploma)

High School Dipolma from Carl Albert High School, Midwest City OK 1/2001 to 9/2012

Job History / Details:

Career Overview

I am seeking a position that will allow me to obtain hands on experience while continuing to pursue my education. I am looking for a company that will benefit from my time management skills, and my willingness to work with others as well as independently in a team atmosphere. I excel in challenging situations where communication skills and efficiency are welcomed in a fast paced environment.

Education

2013 Rose State College Midwest City, OK

Associate of Science Business

Concentration in Business

Related coursework: Accounting

2006 Carl Albert High School Midwest City, OK

High School Diploma

Work Experience

December 2011 to Current

Metro Brokers of Oklahoma Edmond, Oklahoma

Customer Care and Listing Coordinator

I maintain over 30 listing files, keep a detailed log of communication, prepare and mail/email out marketing plan. I speak with our clients daily to discuss and recommend price reductions, schedule showing appointments and to discuss feedback. I also schedule listing appointments, attend home inspections and follow up/review all potential offers.

November 2009 to January 2011

Vericrest Financial Oklahoma City, Oklahoma

Delinquent Representative

While working at Vericrest Financial I assisted delinquent home owners apply for programs to save their home, identify their financial goals, organized and prepared necessary paperwork needed for assistance. I also, handled confidential information and followed federal and state laws dealing with debt collection.

August 2007 to November 2009

Midland Mortgage Oklahoma City, Oklahoma

Collections Agent

At Midland Mortgage I provided assistance and negotiated payment arrangements to delinquent homeowners, organized lists according to severity of delinquency and submitted applications for loan modifications.

Skills

Microsoft Office

Scheduling

Customer Service

Spreadsheets

Account Management

Problem Solving

Internet Marketing

Product Management

Client Relations

Reporting

Multi-tasking

Quality Assurance

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