Customer Service Assistant

Brittani Alexander

Email: ********@************.***

Address:

City: Scottsdale

State: AZ

Zip: 85254

Country: USA

Phone: 623-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic and reliable employee skilled in working with a diverse group of people. Performance driven, high-performing individual with an ambitious and enthusiastic personality. Analytical and productive assistant experienced in extensive customer service and organization.

Educational Background:

High School Dipolma from Nine Star Enterprises, Anchorage AK 1/2001 to 6/2008 (College preparatory courses)

Job History / Details:

Career Overview

Energetic and reliable employee skilled in working with a diverse group of people. Performance driven, high-performing individual with an ambitious and enthusiastic personality. Analytical and productive assistant experienced in extensive customer service and organization.

Skill Highlights

Able to learn new tasks quickly

Punctual and reliable

Computer literate

Detail Oriented

Strong customer service skills

Great written and oral skills

Organized and neat

Highly motivated

Professional Experience

June 2011 to Current

PetSmart Scottsdale, AZ

Pet Care Specialist

Provided efficient customer service to clients.

Answered phones, made reservations, updated customer information on a daily basis.

Walked dogs, organized daily camp lists, performed daily cleaning duties.

Assisted in pleasing difficult customers which resulted in higher customer loyalty with the company.

January 2011 to May 2011

HiRollers Anchorage, Alaska

Receptionist

Provided efficient customer service daily

Scheduled appointments

Handled cash, checks and debit/credit cards

Organized and cleaned work spaces daily

September 2010 to December 2010

United Freight and Transport Anchorage, Alaska

Receptionist/Assistant

Provided efficient customer service daily

Organized and cleaned office daily

Faxed, copied and organized paperwork

Worked with Microsoft Office Word and Excel daily

June 2010 to August 2010

Northwoods Lodge Inc Anchorage, Alaska

Housekeeper/Assistant

Provided efficient customer service frequently

Kept customers happy with friendly and personal interactions

Performed typical housework duties daily

Answered phones and assisted with information

Education

2008 Nine Star Enterprises Anchorage, Alaska

High School Diploma

4 relevant units

Courses include Keyboarding, Business Mathematics and Report Writing.

Successful completion of time management courses.

Top 10 percentage of Class

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