Customer Service Manager

Mare Mendez

Email: ********@*********.***

Address:

City: Hankins

State: NY

Zip: 12741

Country: USA

Phone: 845-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Presently a Client-focused Donations Coordinator for a non-profit organization that supports an international addiction recovery outreach program. A loyal employee since 2005 with rock-solid reliability. Diverse employment history including copy writing and design for websites and social media, painting and design, retail, catering, housekeeping, and live-in horse farm management.

Educational Background:

High School Dipolma from The Center for Creative Studies, Detroit MI 1/2001 to 5/1982 (Painting and Drawing)

Job History / Details:

Summary

Presently a Client-focused Donations Coordinator for a non-profit organization that supports an international addiction recovery outreach program. A loyal employee since 2005 with rock-solid reliability.

Diverse employment history including copy writing and design for websites and social media, painting and design, retail, catering, housekeeping, and live-in horse farm management.

Summary of Skills

Energetic work attitude

Excellent communication skills

Courteous demeanor

Strong client relations

Detail oriented

Computer proficient

Team player and leader

Meticulous Cleaner

Safety Conscious

Knowledge of food & drink

Shopping skills

Design and Decor

Telephone skills

Writing skills

Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Service

Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.

Process Improvement

Achieved revenue objective by keeping boss current on trends in kitchen styles and sharing innovative ideas on finding new inventory.

Professional Experience

February 2005 to Current

Green Demolitions Hankins, NY

Donations Coordinator

Created original names for luxury pre-owned kitchens and other high-end merchandise for the website. Researched kitchen styles, construction and trends, history and architecture to write accurate descriptive copy.

Data entry of all new accounts into High Orbit and box.com.

Maintained account information on excel spreadsheets and tables.

Directly inspired boss with fresh ideas to increase product and revenue.

January 2004 to February 2005

Self-Employed House Cleaner

Detail oriented cleaning.

Meredith Powers-845-***-****

May 2003 to February 2005

Skytop Farm Roscoe, NY

Assistant to Farm Manager

Grooming, stall cleaning, feeding, turnouts.

Joe Langan- 607-***-****

Education

1982 The Center for Creative Studies Detroit, Michigan

Bachelor of Fine Arts Painting and Drawing

Professional Affiliations

Member of NOFA-NY.

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