Manager Customer Service
Resume:
Experienced Administrator (Any NYC Location)
Date: 2012-09-27, 2:14PM EDT
**********@*******.***
Thank you for taking the time to review my ad. I have experience in Benefits Administration, Real Estate Administration, Bookkeeping (AP / AR / Invoicing / Debt Reconciliation), Personal Assistance, and I am a Jewelry Artist/Entrepreneur with a strong desire to be employed in some way connecting my skills and education to some facet of the Environmental or Social Service Industry. In other words, I would like to do something to benefit the greater good! However, I am enthusiastic about any job that would be able to use my talents, keep me busy and allow me to support my family! I am hard worker who learns all new things with ease. I have a proven ability to succeed at whatever I set my mind to. I enjoy being an administrator and I am good at it. My resume is pasted below. I hope to hear from you so I can further demonstrate how I can be of service. You may email or call me, even if to clarify any of the information I have set forth. Thank you.
Virginia Tannehill
30 Hamilton Place #402
New York, NY 10031
**********@*******.***
SUMMARY OF QUALIFICATIONS: Self-directed, enthusiastic, and creative professional with a passionate commitment to being an asset to her employer. Positive team member who effectively manages all aspects of an office and establishes quality relationships with clients.
EXPERIENCE:
J & L Enterprises Systems, Inc. New York, NY Office Manager / Bookkeeper 2010 --Present
Use QuickBooks to record all financial transactions and reconcile accounts
Manage office and all facets of its continuing productivity
Maintain customer information in K-Billing software and generate invoices
Create correspondence to customers in effort to reconcile delinquent accounts
Audit all Attendants daily monetary records to ensure their integrity
Journey's Jewelry San Francisco, CA Self Employed Artist ~ Jewelry Design, Manufacture and Sales 1997 -- 2010
Designed and manufactured handmade jewelry using handmade glass beads, silver, hemp and other raw materials
Hand blew glass using high temperature torch and kiln
Developed profitable relationships with customers and consigned products to owners of various small stores along the West Coast
Participated in weekly artistic events, traveled to festivals nationwide and made jewelry to order while customers waited as a proven sales tactic
John Sampson Associates San Francisco, CA Office Manager / Personal Assistant 2004 - 2005
Performed all bookkeeping, AP/AR, invoicing and bank reconciliation
Coordinated daily schedule of 1 Broker and 2 Agents; frequently made all travel arrangements, created their itineraries, made all reservations and managed company property in their absence
Checked credit and called references of potential renters, prepared leases for signature and showed rental property
Oversaw janitorial staff and generated bi-monthly payroll including tax deductions and reports to the IRS
Responsible for petty cash distribution and accounted for all monies
Used Word, Excel, Outlook, Access, MS Office and QuickBooks proficiently; generated reports in order to complete data management and analysis
Creative Benefits San Diego, CA Account Manager 2002 -- 2004
Managed over 120 Client Accounts; building and maintaining excellent relationships with account holders with great success
Promoted from Data Analyst to Client Services within six months of employment
Met quarterly and yearly account management and data entry goals
Represented employer and clients during meetings and conference calls
Delegated duties to staff from varying departments based on client needs
Abided by all Section 125 rules and kept abreast of all new rulings related to Benefit Administration of COBRA Insurance and Flexible Spending Accounts
EDUCATION:
San Diego City College San Diego, CA
59 Credits Acquired, Major -- Environmental Engineering 2000
SKILLS: Excellent Customer Service. Proficient in Microsoft Word, Excel, MS Office, Outlook & QuickBooks. Familiar with PowerPoint and Access. Able to learn company proprietary software quickly. Internet and Social Media Savvy. Typing 60+ wpm. Excellent Data Entry speed w 10-Key by touch. Accounts payable/receivable and payroll. Efficient Manager of Office, Accounts or Projects. Excellent ability to comprehend and learn quickly. Mastered Business Correspondence Skills. College coursework in Environmental Studies.
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