Manager

Randy's InformationLocation: OTTAWA, ILStatus: In need of a jobExperience: 12+ yearsWork Types:

Willing to Relocate: NoWilling to Travel: No TravelCareer Level: ManagerWork Status: U.S. CitizenMember Since: 2010-06-03 Helpful Links

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Randall L *************@*******.********: (815) 431-9388Cell: (815) 993-***-**** Christie StOttawa, IL 61350

Education

08/01/1975 - 06/29/1979

Ottawa Township high School

Major: General

Minor: Auto Mecanics

Certification

Name: HS GED

Date: 07/27/1979

Professional Experience

06/05/1995 - 12/15/2009

Service Manager

Ottawa Ford

Manage and operate daily Dealersfip Servie Department, supervice 2 advisor's and 7 technicians, and support personnel. Manage customer service and concern resolusion with cutomer satisfacation. Supervice and plan annual training for servie personel. Manage daily work schedule and dispatching. Perpare yearly forecast and monthly tracking reports. Report to dealership general manager and dealer principle.

03/21/1994 - 06/02/1995

Remelt Operater

Impact Ind.

Operate fork truck to empty scrape into remelt furances, operate fork truck turn table to fill line machines with hot alumiumn, clean remelt furnaces and perform general machine maintenance.

07/16/1990 - 03/18/1994

Service Advisor

Ottawa Ford

Perform customer write-ups for daily appointments, answer customer phone calls and schedule appointments. Manage work schedule and dispatch work order repairs to technicians. Perform daily duties for customer satisfaction. Report to Service Manager.

Mechanically inclined, with good customer service relations skills, leadership experiance and training. Have many skills and have worked in different occupations. 1. Avtec Ind. - Oawego,Il. - Assembler - industrial stove hood assembly, reading blue prints,assemble sheet metal hood assemblies, assemble and test and pass steel gas lines, soldier and test and pass copper water lines, install electrical wiring and control panels and switches for hood, alarm and sprikler systems, to pass and certifiy. 2. Marine Harbor -Morris,Il. - Lineboat deckhand / Engineer, performed deck hand daily duties working 6 hour shifts, assmebly of barge's into tow loads, and boat mainrenance, worked as enginneer for tug boat engine rooms on both Illinois and Mississippi Rivers. Making of locks on rivers. 3.Tri-County, Ottawa,Il - perform small carpertry repairs, weatherization and blowing in attic and wall insulation. 4. Semi-skilled in automechnics, along with operation of most power tools.

Reference

Available upon request

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