Management Project
Resume:
Email address
****.*****@************.***
First Name Middle Last Name Suffix Maiden Name
William J Behen III
Work Phone & Ext Toll Free Phone Fax Phone Home Phone
Cell Phone Pager Personal Web Site Address
Secondary E-mail
*******@***.***
Address City, State
Zip
10020 Gary St LaVista NE 68128
Month/Year Hired Month/Year Left Total Years with Company
Dec 1998 Jan 2002 4
Office Division Title
Omaha Consulting Senior
Country Other Employment Details
(Previous positions, duties, or fun info)
United States
Company Name Position
MarketSphere Consulting Director
Company Web Site
http://www.marketsphere.com
Company Size (employees) Est. Company Revenue Industry
251+ > $25,000,000 Consulting
Do you hold any professional certifications?
(Separate with commas)
Other Current Employment Details
(Description of Position)
Birthday Marital Status Spouse's Name Anniversary
Mar 18 Married Kristy
Children's Names & Ages
Claire 2 Years Old
c Copyright Andersen Alumni Association 2012. All Rights Reserved.
Behen_Resume_Master.doc
William J Behen III
*******@***.*** 10020 Gary Street
Cell: 402-***-**** Home: 402-***-**** Lavista, NE 68128
Business and Technology Consulting
Demonstrated the ability to manage and develop teams assigned to high profile complex
business initiatives
Accomplished in utilizing analytical skills in order to identify and present
opportunities for business process improvement and technology enablement
Successfully assisted in the analysis, design, and implementation of several functional
and technical solutions for multiple clients across a variety of industries
Career
MARKETSPHERE CONSULTING, LLC. - Omaha, NE July 2003PresentHighlights Manager
Practice Management Responsibilities:
Internal HR activities including hiring new staff consultants and conducting quarterly,
project, and annual reviews
Serve as a mentor and coach to several staff consultants
Participate in the annual sales planning process and client solution development
Manage day-to-day client relationship, project activities, and provide solution thought
leadership
Oversee project resources (human and capital)
Capture and communicate monthly Omaha office Scorecard measures; identify and coordinate
internal initiatives to positively impact Scorecard measures
Coordinate and participate in multiple Omaha community events
Example Client Facing Consulting Engagements:
Retail Industry Organizational Design, Process Improvement, and System Implementation
Omaha, NE
Managed a team of consulting and client resources assigned to on-board and integrate a
Third Party Logistics (3PL) provider with client s internal processes and enterprise
system for all inventory and order fulfillment activities. On-boarding activities included
functional and technical solution design, implementation, and change management/training.
Managed a team of consulting, client, and vendor resources assigned to implement the
General Ledger, Accounts Payable, Accounts Receivable, Inventory, Purchasing, and Order
Fulfillment modules within the Oracle E-Business Suite of modules. System enables business
processes and replaced systems that were unable to support the organization s exponential
revenue growth.
Managed a team of consulting and client resources assigned to select a packaged
enterprise software system to enable key financial management, supply chain, and customer
servicing/customer contact business processes. Activities included the capture of
business/technical requirements, request for proposal (RFP) development, facilitation of
scripted vendor demonstrations, and implementation planning.
Designed and coordinated the implementation of process and system changes to increase
merchandise inventory accuracy. Increased inventory accuracy resulted in reduction of
customer backorders, more efficient merchandise purchasing processes, and more accurate
financial reporting of the procure-to-pay transactions.
Sponsorship provided by organization s Chief Executive Officer (CEO)
Online Investment Brokerage Industry Organizational/Process Design & System
Implementation Omaha, NE
Managed a team of consulting, client, and vendor resources assigned to a multi-phase
marketing automation initiative. Initial phase of initiative resulted in a redesign of the
marketing organizational structure and operational business processes to align to the
organization s recently implemented client centric strategy. A second phase resulted in
the implementation of a leading marketing resource management (MRM) software system and
marketing campaign performance process/application to enable and automate the newly
designed processes.
Sponsorship provided by organization s Chief Marketing Officer (CMO)
Energy Supplier Industry Sarbanes Oxley Omaha, NE
Managed a team of consulting resources assigned to assist the organization in achieving
Sarbanes-Oxley compliance. Using the COBIT standard for information technology security
and control and COSO framework for financial controls, the team was responsible for
documenting current controls, identifying control gaps and recommending and implementing
remediation activities.
Sponsorship provided by organization s Chief Financial Officer (CFO)
Health Care Industry Reporting Omaha, NE
Participated in the development and implementation of a reporting scorecard. Using the
Balanced Scorecard framework, the team was responsible for collaborating with key client
associates to translate organizational strategies to departmental objectives. Performance
measures were identified and a reporting process was developed to determine achievement
against these objectives.
Sponsorship provided by organization s Director of Procurement
CONAGRA FOODS INC. - Omaha, NE January 2002July 2003Sr. Systems/Business Analyst, Enterprise Business Systems
Responsibilities:
Consulted with executive teams from ConAgra Foods Operating Groups during enterprise wide
systems implementations
Participated in a lead role on packaged software selection project. Specific tasks
included documenting and compiling business requirements, identifying possible software
vendors, facilitating vendor demonstrations, and developing a selection recommendation for
management.
Participated in a lead role on packaged and custom web application projects. Specific
tasks included but not limited too project planning, compiling and documenting business
requirements, facilitating requirement and design review sessions, and reporting project
status.
Participated in a lead role on an enterprise implementation of a Plumtree Portal software
solution to support the Operations, Human Resource, Marketing and Sales functions
Participate in a lead role on an enterprise implementation of a SAP s Enterprise Portal
5.0 software solution to support the Trade Promotion Management (TPM) process
ARTHUR ANDERSEN BUSINESS CONSULTING - Omaha, NE December 1998January 2002Senior Consultant
Consulting Engagements:
Technology Services Industry Systems Implementation Plan ; Kansas City, MO
Technology Services Industry
Data Mart Design; Kansas City, MO, Boston, MA &
Sacramento, CA
Technology Services Industry Business Process Assessment; Kansas City, MO, Boston, MA
Cable Industry Billing Systems Implementation; St. Louis, MO
Entertainment Industry Process Improvement; Council Bluffs, IA
Telecommunications Industry ERP (Financials & Supply Chain); Minneapolis, MN & Mattoon,
IL
Professional Services Industry ERP (Financials); Omaha, NE
Health Care Industry Financial Reporting; Omaha, NE
UNIVERSITY OF NEBRASKA OMAHA, Omaha, NE
Bachelors of Science in Business Administration, December 1997, Major in Accounting,
Internal Audit Internship Completed
Minor in Management Information Systems
UNIVERSITY OF NEBRASKA OMAHA, Omaha, NE
Bachelors of Science, December 1998, Management Information Systems
CREIGHTON UNIVERSITY - Omaha, NE
Master of Business Administration (MBA), May 2005, Finance Emphasis
THE GEORGE WASHINGTON UNIVERSITY Project Management Courses
Managing Projects in Organizations
Risk Management
Over career have been exposed to following technologies/methodologies: Application
Environments Client/Server and Web Enterprise Systems SAP, JD Edwards, Lawson, Oracle E-
Business Suite, Aprimo Reporting/Analytics SAS, Crystal Reports, BusinessObjects, Hyperion
Relational Databases/Tools MS SQL Server, Oracle RDBMS, ERwin Modeling Languages UML
Methodologies Rational Unified Process, System Development Lifecycle (SDLC), Arthur
Andersen s Architected Solutions Productivity Extreme proficiency with Microsoft Office
suite of products and Structure Query Language (SQL)
William J Behen III Page
Technology Exposure
Education
Additional Client Engagement Descriptions Available Upon Request
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