Andrea Flagg-Friend
Email: ********@******.***
Address:
City: Pontiac
State: MI
Zip: 48341
Country: USA
Phone: 248-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
IDriven and compassionate Health Care Provider professional with [15] years hands-on experience in fast-paced residential and hospital environments. Accountable and responsible with a strong focus on patient wellness. Home Manager skilled at communicating, organizing and solving problems to raise the stature and rankings of health care facilities. Dedicated Health Care Provider adept at public and community relations, staff development and project management.
Educational Background:
High School Dipolma from Centralia, Centralia IL 1/2001 to 6/1975 (General)
Job History / Details:
Professional Summary
IDriven and compassionate Health Care Provider professional with [15] years hands-on experience in fast-paced residential and hospital environments. Accountable and responsible with a strong focus on patient wellness.
Home Manager skilled at communicating, organizing and solving problems to raise the stature and rankings of health care facilities.
Dedicated Health Care Provider adept at public and community relations, staff development and project management.
Education and Training
1975 Centralia Centralia, Ill
High School Diploma General
MORC Training
Coursework in Health and Human Services
Cultural awareness training
Health Service
Certified Nursing Assistant Training
Clinical Service
Business Management
Skill Highlights
Patience and self-discipline
Presentation skills
Project management
Accountability
Time management
Motivation techniques
Public speaking skills
Public speaking skills
Public speaking skills
Leadership
Personal and professional integrity
Recruiting and hiring
Relationship and team building
Sound decision making
Supervisory experience
Cultural awareness and sensitivity
Promotes positive behavior
Confident public speaker
Professional Experience
March 1998 to February 2012
Ms Andi's Day of Care Pontiac, Mi
Day Care Manager
Identified process improvements in the day-to-day functioning of the department.
Routinely evaluated the overall resident care within the facility and diligently enforced high standards.
Created annual goals, objectives and budget and made recommendations to reduce costs.
Established and maintained systems that safely met residents' needs.
Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.