Customer Service Management

Dan Walker Jr.

Email: ********@***********.***

Address:

City: San Antonio

State: TX

Zip: 78203

Country: USA

Phone: 210-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Chief Operation Officer and owner with company oversight, committed to cost-effective management of resources and quality performance.

Educational Background:

High School Dipolma from Guadalupe Baptist Theological Seminary, San Antonio TX 1/2001 to 5/2010 (Theology/Christian Counseling)

Job History / Details:

Executive Profile

Chief Operation Officer and owner with company oversight, committed to cost-effective management of resources and quality performance.

Skill Highlights

Leadership/communication skills

Human resources management

Small business development

Business operations organization

Client account management

Financial management

Core Accomplishments

Operations Management:

Managed the day by day activity, includes customer service, prepared items by tagging using a numbering system to insure accountability to prevent any crossing of customers garments.

Handled all functions of the finances, hiring and training of personel.

Contract Negotiation

Signed and negotiated the contract for two major clients.

Professional Experience

February 2008 to Current

Agape Dry Cleaners and Laundry San Antonio, Texas

Owner/CEO

Accountable for total operation of business including overall customer satisfaction.Created new revenue streams through acquiring small contracts.

Managed a team of four employees

March 2008 to Current

Agape Dry Cleaners and Laundry San Antonio, Texas

Owner/CEO

Accountable for all business activities including overall customer satisfaction.Created new revenue streams of income through acquiring small contracts.

Managed team of [4] employees

Education

2008 Guadalupe Baptist Theological Seminary San Antonio, texas

Ph.D. Theology/Christian Counseling

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