Customer Service High School

Jesika Gaylor

Email: ********@*************.***

Address:

City: Norman

State: OK

Zip: 73072

Country: USA

Phone: 405-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

My name is Jesika Gaylor, I started out working at a little diner waiting tables in a little town call Dibble Oklahoma. From there I started to work in a daycare for over a year. I graduated High-School, moved to Moore and attended Hillsdale Freewill Baptist College for a year. While going to school full time I worked at Andy Alligators as a party host making minimum wage plus tips. I have made very good grades at school. When summer came around I was asked to be in a higher position at Andy Alligators, I became a Receptionist over the new water park that was built making $9.00 an hour, I counted thousands of dollars at the end of each night then deposited the money, booked birthday parties, answered phones, handled customer complaints, I believe I have been trained with GREAT customer service. To this day I feel I practice customer service well and teach it to others to where our customers have no choice but to come back. I am team oriented. Dedicated to providing exceptional care. I am very calm with people, Answer phones with dignity and pride with the job I am at. I am a very hard and dedicated worker. I have worked for everything I have now and tend to grow as more of a women.

Educational Background:

High School Dipolma from Dibble High-School/ Hillsdale Free Will Baptist Co, Okc OK 1/2001 to 9/2012 (Psychology)

Job History / Details:

Professional Summary

My name is Jesika Gaylor, I started out working at a little diner waiting tables in a little town call Dibble Oklahoma. From there I started to work in a daycare for over a year. I graduated High-School, moved to Moore and attended Hillsdale Freewill Baptist College for a year. While going to school full time I worked at Andy Alligators as a party host making minimum wage plus tips. I have made very good grades at school. When summer came around I was asked to be in a higher position at Andy Alligators, I became a Receptionist over the new water park that was built making $9.00 an hour, I counted thousands of dollars at the end of each night then deposited the money, booked birthday parties, answered phones, handled customer complaints, I believe I have been trained with GREAT customer service. To this day I feel I practice customer service well and teach it to others to where our customers have no choice but to come back. I am team oriented. Dedicated to providing exceptional care. I am very calm with people, Answer phones with dignity and pride with the job I am at. I am a very hard and dedicated worker. I have worked for everything I have now and tend to grow as more of a women.

Skill Highlights

Customer Service

Interpersonal Skills

Organizational and Planning Skills

Self-Motivated

Adaptable

Responsible

Good Learner

Communication Skills

Conflict and Confrontation Skills

Grammar Skills

On Time

Reliable

Hardworking

Interviewing

Counting money/drawers

Leadership

Training

Motivation

Positive attitude

The will to learn and enhance

Accomplishments

Graduated from Dibble High-School (May 15, 2011)

Student Council

Community Service

One semester away from having my associates

Youngest receptionist/supervisor at Andy Alligators

community service at the Regional Food Bank

Student Council President team captain in leadership

Professional Experience

May 2011 to September 2012

Andy Alligators Norman, Oklahoma

Supervisor/ Receptionist over Andy Alligators Water Park

Worked from 9 am to 7pm some days 8 pm six days a week. Controlled booking birthday parties, making sure all conformations calls are done, packets are done, when parties arrive the day of make sure they have the best time ever. Booked cabanas, took care of customer complaints, recorded client information when needed. Made schedules, made sure the water park guest service was well trained where customers would talk about us to others counted drawers at the end of the night, deposited money.

Andy Alligators 405-***-****

3300 Market Place

Norman Oklahoma 73072

Education and Training

2011 Dibble High-School/ Hillsdale Free Will Baptist College/ Oklahoma City Community College Dibble/ Moore/ OKC, Oklahoma

High School Diploma Psychology

I am one semester away from having my associates. Trained to be a Supervisor/ Receptionist

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