Customer Service Dental

Patricia Saxon RDH

Email: ********@*************.***

Address:

City: Arvada

State: CO

Zip: 80005

Country: USA

Phone: 720-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Seasoned professional with proven record of reassuring and alleviating patient fears. Excellent communication skills that lead to patient compliance and treatment acceptance for both hygiene and dental treatment Gentle yet thorough.

Educational Background:

High School Dipolma from Amarillo College, Amarillo TX 1/2001 to 5/1975 (Dental Hygiene)

Job History / Details:

Professional Summary

Seasoned professional with proven record of reassuring and alleviating patient fears.

Excellent communication skills that lead to patient compliance and treatment acceptance for both hygiene and dental treatment

Gentle yet thorough.

Licenses

Dental hygiene licensure state of Colorado

Local anesthesia

Nitrous oxide administration

CPR certification

Laser Certification

Skill Highlights

Superior customer service

Gentle patient care

Scaling and root planning

Patient education

Perio charting

Oral cancer screenings

Dental assisting talent

Soft tissue management

Desensitizing agent

Diagnostic x-rays specialist

Dentrix

Computer charting

Dental office expertise

OSHA training

Front office procedures expertise

Dental equipment maintenance

Dental records management

Professional Experience

9/27/2012 12:00:00 AM

Bright Now Dental Arvada, Colorado

Dental Hygienist

Greeted and prepared patients for dental examinations.

Set up examination room and dental trays in preparation for examinations and procedures.

Properly sterilized dental equipment and examination rooms in accordance with infection control policies.

Maintained proper universal precautions and infection control procedures at all times.

Cleaned stains, calcareous deposits and accretions from teeth and beneath margins of gums.

Accurately collected and recorded patient medical and dental histories.

Examined gums with probes, and identified periodontal recessed gums and signs of gum disease.

Educated patients about proper oral hygiene and prevention of dental diseases.

Expertly charted conditions of decay and disease to prepare for diagnosis and treatment by dentist.

Sharpened and sterilized dental instruments.

Applied fluorides or other cavity-prevention agents to inhibit tooth decay.

Performed oral cancer checks by feeling lymph nodes to detect swelling or tenderness.

Administered local anesthetics and removed sutures and dressings.

Designed a dental report card that explained patients' dental health status and treatment plans.

Developed and implemented individualized dental care plans for patients.

Instructed patients on dental hygiene practices such as proper tooth-brushing and flossing techniques.

Expertly managed difficult or emotional patient situations and responded promptly to patient needs.

Regularly solicited patient feedback to improve customer comfort and satisfaction.

Co-diagnosed ailments with the dentist to develop appropriate periodontal treatment plans.

Implemented irrigation and desensitizing procedures or products as adjunctive to periodontal therapy.

Education and Training

1975 Amarillo College Amarillo, Texas

Associate of Science Dental Hygiene

Licensed Dental Hygienist in Colorado

Coursework in Dental Hygiene

Community Service

Volunteer Dental hygienist at assisted living and nursing homes

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