Customer Service Executive Assistant
Resume:
Executive Assistant/Legal Secretary (Citrus Heights)
Date: 2012-09-27, 12:41PM PDT
see below
[NO SALES CONTACT OF ANY KIND PLEASE]
ERIN K. ROSSON
********@*****.***
September 27, 2012
Attn: Human Resources
Sacramento, CA
Re: Executive Assistant/Legal Secretary
To Whom It May Concern:
I would like to express my interest in the Executive Assistant/Legal Secretary position currently available within your office.
As a dedicated employee with strong organizational skills, ability to communicate well, and capacity to learn quickly, I believe I am a strong candidate for the position.
I graduated Cum Laude from Ottawa University in August of 2005 with a Bachelors of Arts in psychology and human services. I am confident my combination of work experience and educational background have prepared me for making an immediate contribution to your office. I have provided superior assistance to colleagues as well as my superiors and strengthened my skills over the past nineteen years. I thoroughly enjoy helping others and my motto has and will always be "go the extra mile with a smile".
My maturity, practical experience, and eagerness to begin a life-long career will make me an excellent employee. I would love to begin my career with you, and I am confident I would be a beneficial addition to your office. I have attached my resume for your review.
Thank you so much for your time and consideration. I look forward to hearing from you soon.
Very truly yours,
Erin K. Rosson
Attachment
ERIN K. ROSSON
********@*****.***
PROFESSIONAL SUMMARY:
Seeking employment utilizing my various organizational skills, computer literacy, and ability to thrive in fast-pasted environments.
PROFESSIONAL SKILLS:
*10-key by touch;
*Analytical/Research skills;
*Civil law;
*Communication skills;
*Computer literacy (PC and Macintosh);
*Criminal law;
*Excellent proof reading skills;
*Fast learner;
*Hard-working;
*Interpersonal abilities;
*Leadership/Management skills;
*Multicultural sensitive;
*Multi-tasking expert;
*Outgoing, positive personality;
*Skilled in planning and organizing;
*Team player;
*Type 76 WPM; and
*Workers' Compensation Law.
PROFESSIONAL EXPERIENCE:
Care Giver. Family, 06/11 -- 08/12
Lovingly and proficiently cared for a family member's daily needs.
Legal Secretary. Workers' Compensation Law Firm, 08/10 -- 05/11
Efficiently provided daily assistance to the highest producing attorney in the firm.
Proficiently prepared legal correspondence, Workers' Compensation Litigation documents and pleadings.
Successfully E-filed many pleadings in EAMS without any errors.
Researched numerous California Superior Court civil filing requirements and file Summons and Complaints, Statement of Damages, Case Management Statements, Notice of Settlement, Notice of Dismissal, Form Interrogatories, etcetera accordingly.
Subpoenaed medical, insurance, employment, and Workers' Compensation Appeals Board records.
Communicated effectively with clients and co-workers.
Medical Historian. BioLife Plasma Services, 09/08 -- 09/09
Proficiently fulfilled the assignment as Czar frequently.
Successfully managed the maximum amount of donors each shift with outstanding customer service.
Effectively performed the prescreening process with donors.
Assisted Supervisors in opening and closing the facility.
Documented patient charts, recorded data, and filing.
Patient Financial Services Representative and Volunteer. Banner Gateway Medical Center, 01/08 -- 08/08
Prepared patient records for scheduled appointments.
Researched patient insurance coverage and benefits.
Explained benefits and coverage to patients prior to scheduled procedures.
Communicated effectively with visitors and patients.
Assisted Director of Volunteer Services in organizing and creating documents.
Court Reporting Coordinator/Office Manager. LNS Court Reporting, 10/05 -- 6/06
Coordinated weekly court reporting schedules.
Synchronized depositions, meetings, arbitrations, and videoconferences.
Produced paper and electronic transcripts along with AudioLYNC CDs.
Scanned exhibits and perform Optical Character Recognition (OCR) to make exhibits word searchable.
Investigated marketing strategies.
Assisted with accounts receivable.
Researched and complied with Oregon and Washington law.
Schedule weekly employee meetings, and take as well as distribute meeting notes.
Student. Ottawa University, 08/04 -- 08/05
Successfully completed a dual major in Psychology and Human Services and graduated with honors.
Legal Secretary. Maricopa County Public Defender's Office, Appellate Division, 12/01 -- 04/04
Successfully managed tasks and projects in an extremely fast paced, high volume environment.
Created, modified, and filed motions for Superior and Appellate Courts, briefs for Appellate Court, and a Writ of Certiorari for the United States Supreme Court with corresponding motions.
Concurrently managed case files, calendars and clients of minimally three Appellate Attorneys.
ACTIVITIES:
President of Student Nursing Association, Mesa Community College
Volunteer, Banner Gateway Medical Center
Volunteer, Americorps
EDUCATION:
Bachelor of Arts, Ottawa University, Phoenix, Arizona
Graduated Cum Laude August 2005, Major: Psychology and Human Services
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