Sales Customer Service

Marnie Blasetti Warren

Email: ********@************.***

Address:

City: Ambler

State: PA

Zip: 19002

Country: USA

Phone: 267-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Seeking a position that will benefit from my Sales experience, positive interaction skills and industry contacts where my ten years experience can cultivate mutually beneficial relationships and drive for growth.

Educational Background:

High School Dipolma from LaSalle University, Philadelphia PA 1/2001 to 5/2002 (Communication)

Job History / Details:

Career Focus

Highly motivated physician sales representative with extensive customer service and sales experience.

Summary of Skills

Account Management

Budgeting

Business Development

Client Relations

Cold Calling

Computer Proficient

Creative Problem Solving

Customer Service

Lead Development

Marketing

Multi-Task Management

Reporting

Sales

Territory Sales Experience

Accomplishments

Product Roll-Out

Responsible for marketing of new diagnostic testing including public relations, trade shows, sales training and e-mail campaign.

Account Management

Manage over 100 large accounts for Quest Diagnostics

Successfully grew total attainment and retention budgets by 100 percentage .

Professional Experience

November 2010 to 9/27/2012 12:00:00 AM

Quest Diagnostics Main Line Territory, PA

Account Sales Representative - Main Line

Drive for maximum territory growth and profitability through analyzing and driving the sales cycle forward with existing physician accounts.

Provide continuing education to the customer on new technologies and laboratory testing.

Manage customer relationships through ongoing business reviews to become entrenched with the customer in order to grow the relationship and drive the business

May 2010 to November 2010

Quest Diagnostics Horsham, PA

Internal Account Representative

Managed customer relationships with assigned accounts to ensure that they receive high quality of service.

Assisted the field sales organization with information regarding new growth opportunities through prospective or current accounts.

Managed account inquiries and educated customers on all new products and services offered by Quest Diagnostics through telephone communication and client visits.

September 2008 to May 2010

Greater Philadelphia Chamber of Commerce Philadelphia, PA

Membership Development

Built my own prospect pipeline from sources including, but not limited to; print and digital media, networking events, lists, web and phone requests, mail solicitation and referrals from Chamber employees and members.

Tracked and followed up with hundreds of prospects in 11 counties and 3 states, from sole proprietors to the Fortune 500, in industries ranging from business services to manufacturing to non-profits and higher education.

Responsible for entire sales cycle from cold calling to closing: inside and outside sales calls with small business owners and Fortune 500 CEO's, demonstrated value proposition and ROI, overcoming objections, securing payment, and facilitating hand off to member relations team.

Worked with our board and other Chamber departments to maximize new membership. Volunteered at Chamber events to assist in everything from registration to speaker introduction.

May 2002 to January 2008

IndyMac Bank East Norriton, PA

Loan Officer

Convert company provided leads (generated by the company and other sources) into personal appointments with the potential customers.

Also responsible for soliciting residential mortgages from various sources including Realtors, builders, financial professionals, past customers and other nontraditional sources.

Collected and analyzed clients' financial information.

Compared and evaluated possible financial products, developed solutions, and decided which to recommend to customers to best meet their needs and financial circumstances.

June 1995 to May 2002

Wilmington Finance Plymouth Meeting, PA

Loan Officer

Convert company provided leads (generated by the company and other sources) into personal appointments with the potential customers

Also responsible for soliciting residential mortgages from various sources including Realtors, builders, financial professionals, past customers and other nontraditional sources.

Collected and analyzed clients' financial information.

Education

2002 LaSalle University Philadelphia, PA

Bachelor of Arts Communication

Concentration in Public Relations

Related coursework: Principals of Oral Communication, Culture and Communication, Conflict and Communication, Nonverbal Communication, Dyadic Communication and Interpersonal Relationships, Negotiation, Public Speaking, Marketing

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