Customer Service High School

Michelle McKinney

Email: ********@****************.***

Address:

City: Brooklawn

State: NJ

Zip: 08030

Country: USA

Phone: 856-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am seeking a career in merchandising. I enjoy working with others. I have patience to deal with stressful situation. I work well under presssure.

Educational Background:

High School Dipolma from Gloucester Jr-Sr High School, Gloucester City NJ 1/2001 to 6/1992 (Business)

Job History / Details:

Career Overview

Highly enthusiastic customer service representative with 2 years client interface and merchandising experience. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Ability to form and maintain excellent relationship with store management.

Core Strengths

Floor set design and visual displays

Training development

Shipping and receiving

Credit card processing

Multi-line phone usage

Mediation

Store maintenance ability

Visual merchandising proficiency

Strong organizational skills

MS Windows proficient

Fast learner

Strong client relations

Exceptional communication skills

Sharp problem solver

Training development aptitude

Accomplishments

Customer Service

Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.

Handled guest complaints, maintaining a positive dining experience for all rest.

Product Promotion

Assist customers in product location.

Work Experience

May 2012 to Current

Beaverbrook Motors Runnemede, New Jersey

Office assistant

Effectively managed a high-volume of inbound customer calls. Assist in billing customers weekly, answer and direct all calls to the appropriate party, dispatch incoming calls for Towing assistance.

March 2010 to April 2012

Crossmark Plano, TX

Retail Merchandising Lead

Manage a team of 10-21 merchandisers from various companies, distribute daily work, maintain open and friendly relationships with store management,

Redesigned floor plans for better convenience the customers to increase profit, Strong ability to manage multiple areas, including building, shelving, space, and time to meet deadlines, Complete additional tasks as requested by store personnel.

January 2004 to January 2009

Borough of Merchantville Merchantville, New Jersey

Tax Collector

Certified Tax Collector

I am currently working for the Borough of Merchantville as the NJ State Certified Tax Collector.

The duties include billing, reporting and enforcing collections for property taxes as well as Sewer Utilities.

I also handle the Payroll for a staff of 65, human resource issue such as discipline action, health insurance, updating the employee manual, all registrar duties, handle all pension deductions and reporting.

January 2000 to January 2003

First American Real Estate Mt. Laurel, New Jersey

Tax Search Supervisor

Aalyze and track daily reporting for FA NLSU (First American New Loan Set Up) and then provide reports to Upper Management at Cendant Mortgage.

Also, included in my daily duties is to provide the proper training and tools for the team members to do there daily duties with ease.

Developed and modified areas of responsibilities, productivity goals for NLSU and continually built and opened line of communication within Cendant Mortgage.

Educational Background

1992 Gloucester City High School Gloucester City, New Jersey

High School Diploma

Candidate Resume - Alicia Salazar

Contact Information -

Email: ********@***********.***

Address:

City: Houston

State: TX

Zip: 77053

Country: USA

Phone: 281-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Reliable worker with strong mechanical aptitude and a willingness to learn.

Educational Background:

High School Dipolma from Emiliano Zapata, Mexico MO 1/2001 to 5/1974 (n/a)

Job History / Details:

Career Overview

Reliable worker with strong mechanical aptitude and a willingness to learn.

Skills

Customer relationship building

Strong initiative

Strong team player

Strong work ethic

Team player

Timely project completion

Good judgment

Good multitasker

Good at following instructions

Solid independent worker

Fast learner

Professional Experience

January 1996 to 9/27/2012 12:00:00 AM

Biomedical Pharmaceutical Company Houston, TX

Assembly Line Worker

Cleaned, wrapped, and labeled outgoing orders.Counted and verified orders picked to ensure accuracy.Ensured timely response in picking and packing of reorders.Followed company procedures to maintain work environment in a neat and orderly condition.Processed work orders and prioritized jobs.Set up station by receiving picking and packing order and gathering packing materials.Managed work with little supervision.

April 2004 to 9/27/2012 12:00:00 AM

Plantation Personal Care Home Houston, TX

Caregiver

Provide all type of care for the elderly such as bathing, feeding and entertaining them.

Plan, arrange and serve meals for clients and might carry out other cleaning duties

Have a tendency to the emotional well-being of the elderly

Watch over elderly client's activities, for example meals and rest periods, as instructed by employer

Education and Training

Emiliano Zapata Durango, Mexico

High School Diploma

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