Customer Service Sales Representative

Angela Davis

Email: ********@**************.***

Address:

City: Lawrenceville

State: GA

Zip: 30046

Country: USA

Phone: 470-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Career Overview To work in an environment where my abilities are used to their maximum potential. Where training is the key to professional performance and where my duties will reflect my attitude and confidence. Thereby, forming a positive image in the workplace. Core Strengths Experience working with a collaborative cross functional team Excellent customer service skills Attention to detail:good follow up skills Creative problem solver Strong organizational skills Listening skills Excellent communication skills Customer service MS Windows proficient Energetic work attitude Experience Frito Lay Merchandiser February 2012 - Present -Responsible for merchandising Frito Lay's complete line of quality products to existing accounts. -Responsible for communicating with store personnel and working closely with full time Frito Lay Sales Representative in a team environment. -Assisted with the building of displays and towers to promote additional sales in existing accounts -Maintain a professional attitude at all times to deal with customers in a courtesy manner. Veolia Transportation October 2010 - February 2012 -Drove vehicles over specified routes or to specified destinations according to time schedules in order to transport passengers, complying with traffic regulations -Assisted passengers with baggage and collected tickets and cash fares -Ability to park vehicles in loading areas so that passengers can board safely -Inspected vehicles and checked oil and water levels prior to departure -Maintained a professional attitude at all times to deal with members of the public in a courteous manner Gwinnett County Public Schools October 2004 - May 2009 -Responsible for safety operating the school bus according to a set schedule -Responsible to ensure that the school bus in good operating condition at all times -Responsible for picking up and dropping off students as per schedule -Responsible for maintaining order and security on the bus and obey all laws, regulations and rules of conduct -Maintained a professional attitude at all times to deal with residents and members of the public in a courteous manner New York Life Insurance Case Analyst II August 1999 - September 2004 -Input routine and complex applications and process changes to current policies -Saw application process through completion -Performed accounting tasks -Reviewed and recommended modifications to procedures and work-flow as necessary to ensure effective processing of transactions -Trained staff members and new hires -Ordered supplies for the office -Communicated with agents, clients and service centers -Provided exceptional customer service to all internal staff and external customers The Kroger Company June 1995 - August 1999 -Duties included but were not limited to balancing cash tills, supervising work shifts, customer satisfaction duties, data entry, Western Union money order transactions and end of the week accounting ledger for the corporate office Education Clark-Atlanta University, Atlanta Georgia

Educational Background:

High School Dipolma from Dover High School, Dover DE 1/2001 to 5/1994 (General)

Job History / Details:

Career Overview

Career Overview

To work in an environment where my abilities are used to their maximum potential. Where training is the key to professional performance and where my duties will reflect my attitude and confidence. Thereby, forming a positive image in the workplace.

Core Strengths

Experience working with a collaborative cross functional team

Excellent customer service skills

Attention to detail:good follow up skills

Creative problem solver

Strong organizational skills

Listening skills

Excellent communication skills

Customer service

MS Windows proficient

Energetic work attitude

Experience

Frito Lay Merchandiser February 2012 - Present

-Responsible for merchandising Frito Lay's complete line of quality products to existing accounts.

-Responsible for communicating with store personnel and working closely with full time Frito Lay Sales Representative in a team environment.

-Assisted with the building of displays and towers to promote additional sales in existing accounts

-Maintain a professional attitude at all times to deal with customers in a courtesy manner.

Veolia Transportation October 2010 - February 2012

-Drove vehicles over specified routes or to specified destinations according to time schedules in order to transport passengers, complying with traffic regulations

-Assisted passengers with baggage and collected tickets and cash fares

-Ability to park vehicles in loading areas so that passengers can board safely

-Inspected vehicles and checked oil and water levels prior to departure

-Maintained a professional attitude at all times to deal with members of the public in a courteous manner

Gwinnett County Public Schools October 2004 - May 2009

-Responsible for safety operating the school bus according to a set schedule

-Responsible to ensure that the school bus in good operating condition at all times

-Responsible for picking up and dropping off students as per schedule

-Responsible for maintaining order and security on the bus and obey all laws, regulations and rules of conduct

-Maintained a professional attitude at all times to deal with residents and members of the public in a courteous manner

New York Life Insurance Case Analyst II August 1999 - September 2004

-Input routine and complex applications and process changes to current policies

-Saw application process through completion

-Performed accounting tasks

-Reviewed and recommended modifications to procedures and work-flow as necessary to ensure effective processing of transactions

-Trained staff members and new hires

-Ordered supplies for the office

-Communicated with agents, clients and service centers

-Provided exceptional customer service to all internal staff and external customers

The Kroger Company June 1995 - August 1999

-Duties included but were not limited to balancing cash tills, supervising work shifts, customer satisfaction duties, data entry, Western Union money order transactions and end of the week accounting ledger for the corporate office

Education

Clark-Atlanta University, Atlanta Georgia

Core Strengths

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