Customer Service High School

Porsha Williams

Email: ********@**************.***

Address:

City: Conyers

State: GA

Zip: 30094

Country: USA

Phone: 770-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Friendly Customer Service with can-do attitude and willingness to help at all times. who effectively motivates associates through continual guidance, direction, development and coaching.

Educational Background:

High School Dipolma from Rckdale High School, Conyers GA 1/2001 to 8/2008 (general)

High School Dipolma from Rockdale High School, Conyers GA 1/2001 to 9/2012

Job History / Details:

Summary

Friendly Customer Service with can-do attitude and willingness to help at all times. who effectively motivates associates through continual guidance, direction, development and coaching.

Highlights

Effective problem solver

Skilled trainer

Negotiation expert

Management of remote employees

Customer-focused

Skilled multi-tasker

Adherence to high customer service standards

Critical thinker

Organizational skills

Excellent communication skills

Outstanding interpersonal skills

Team leadership

Quick learner

Professional demeanor

Verbal communication skills

Experience

May 2008 to September 2012

Positively Pools Snellville, GA

Head LifeGuard

Supervised employees, ensure all equipment and first aid material is available fully stocked for employees. Enforced policies and procedures specifically patron safety, staff vigilance and employee satisfaction. Review incedent reports and reported. formulate weekly schedules for staff.Successfully managed the activities of team members in multiple locations. Solved unresolved customer issues. Monitored the daily activities of Addressed negative customer feedback immediately. Effectively communicated with team members to maintain clearly defined expectations. Customer support teams. Promptly responded to inquiries and requests from prospective customers.

Education

2014 Dekalb Piedmont Technical Clarkston, Georgia

Dental Hygiene

2008 Rockdale High School conyers, GA

Contact this candidate