Customer Service Assistant

Jamal J Turner

Email: ********@************.***

Address:

City: Houston

State: TX

Zip: 77069

Country: USA

Phone: 713-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Targeting Entry-Level Position in Protective Services/Law Enforcement Recent Sam Houston State University graduate offering a strong academic with military experience. Displays a high level of motivation, accountability, discipline, and very skilled work. Consistently recognized for resourcefully troubleshooting skills and calm attitude in resolve challenging issues. Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, organizational and managerial skills.

Educational Background:

High School Dipolma from Sam Houston State University, Huntsville TX 1/2001 to 5/2012 (Criminal Justice, Sociology)

Job History / Details:

Career Overview

Targeting Entry-Level Position in Protective Services/Law Enforcement

Recent Sam Houston State University graduate offering a strong academic with military experience. Displays a high level of motivation, accountability, discipline, and very skilled work.

Consistently recognized for resourcefully troubleshooting skills and calm attitude in resolve challenging issues.

Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, organizational and managerial skills.

Areas of Expertise

Strong verbal communication

Team liaison

Conflict resolution

Quick learner

Microsoft Office

Extremely organized

Team leadership

Risk management processes and analysis

Employment History

January 2009 to Current

Texas Army National Guard Austin, TX

Infantryman

September 2009 to May 2012

SHSU Student Activities Office Huntsville, TX

Student Assistant

Additional Information

Assistant Operations Sergeant Texas Army National Guard 2009 to Present Assist in developing detailed operations, logistics, and everyday tasks given out by my superiors' tasked out to me. Maintain basic Warrior Tasks and drills and provide leadership as one of the lower enlisted soldiers.

Student Activities Student Assistant Sam Houston State University - Huntsville, TX 2009 to 2012 Provided assistance to Student Activities staff, provided customer service to all other Sam Houston State University staff and student organizations, coordinated the setup and break down of the events. Available for Relocation & Travel

Education

5/12 Sam Houston State University Huntsville, TX

Bachelor of Science Criminal Justice

Obtained a Bachelor's in Science in Criminal Justice with a 2.8/4.0 G.P.A.

Relevant coursework:

Introduction to Criminal Justice, Ethics in Criminal Justice, Technical Writing, Substance Use and Abuse, Violent Offenders, Forensic Science, Police Systems and Practices, etc.

Affiliations

President, National Association of Blacks in Criminal Justice

Sgt at Arms, Star Packet Co-Chair, Epsilon Pi Chapter of Pi Kappa Alpha

Peer Mentor, Bearkat Learning Community

Member, Black Student Alliance

Member, Program Council

Member, Veteran Resource Center

Member, Student Alumni Association

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