Customer Service High School

Katie Burr

Email: ********@**-********-********.***

Address:

City: Dallas

State: TX

Zip: 75204

Country: USA

Phone: 817-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.

Educational Background:

High School Dipolma from Arlington Heights High School, Fort Worth TX 1/2001 to 5/2008 (None)

Job History / Details:

Career Overview

Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.

Skill Highlights

Administrative Support

Administrative Operations

Attention to detail

Filing and Data archiving

Meet deadline

Meets/exceeds goals

Microsoft Office skills

Problem resolution

Self-starter

Typing 85 WPM

Core Accomplishments

Administration

Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.

Computer Proficiency

Created PowerPoint presentations that were successfully used for business development.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Data Entry

Reviewed and updated client correspondence files and scheduling database.

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Professional Experience

August 2010 to September 2012

Fort Worth Independent School District Fort Worth, Texas

Auxiliary Substitute

Filled into positions as needed for clerical and administrative personal and resumed some responsibilities for certain amount of time. General office administration tasks such as answered multi-line phones, word processing, data-entry, and various other office tasks as required.

September 2009 to November 2009

Kincaid's Hamburgers Weatherford, Texas

Order Taker

Responsible for daily set up of five stations.Maintained daily cleanliness of broiler and fryers.Examined trays to ensure that they contained required itemsFilled beverage and ice dispensersGreeted each customer with friendly eye contactKept dining room and kitchen area clean by performing cleaning duties.Kept drink stations clean and ready for serviceKept ice bins filledLocated items requested by customersPerformed all transactions in a cordial, efficient and professional manner

May 2008 to February 2009

A-Animal Clinic and Kennel Fort Worth, Texas

Kennel Technician

Cleaned kennels, animal holding areas, examination and operating rooms, and animal loading/unloading facilities.Adhered to high standards of safety, cleanliness and professionalism.

November 2006 to January 2009

Christ Chapel Bible Church Fort Worth, Texas

Administrative Assistant

Provided efficient customer service to clients.Managed incoming and outgoing calls for busy office. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

Education

2008 Arlington Heights High School Fort Worth, Texas

Contact this candidate