Manager Sales
Resume:
Jo An Jackson
Email: ********@*********.***
Address:
City: Colorado springs
State: CO
Zip: 80911
Country: USA
Phone: 719-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Customer-focused Retail Associate with a solid understanding of the dynamics of the retail apparel and shoe industry.
Educational Background:
High School Dipolma from Sierra High School, Colo Spgs CO 1/2001 to 5/2000 (business management)
High School Dipolma from Pike Peak community collage, Colo Spgs CO 1/2001 to 9/2012
Job History / Details:
Professional Summary
Customer-focused Retail Associate with a solid understanding of the dynamics of the retail apparel and shoe industry.
Skill Highlights
Floor set design and visual displays
Large cash/check deposits
Training development
Markdown/promotional procedures
Cash management
Fashion knowledge
Opening/closing procedures
Adaptive team player
Quick learner
Shipping and receiving
Strategic sales
Strong organizational skills
Listening skills
Fast learner
Strong client relations
Trusted key holder
Work Experience
February 2009 to 9/30/2012 12:00:00 AM
Wal Mart Colorado Springs, Colorado
DM Manager
Successfully interacted with customers and retail buyers to expedite orders.
Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
Processed and issued money orders for customers.
Answered product questions with up-to-date knowledge of sales and store promotions.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
March 2008 to January 2009
Champs Sports Colorado Springs, Colorado
Store Manager
Greeted customers entering the store to ascertain what each customer wanted or needed.Organized weekly sales reports for the sales department to track product success.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
March 2005 to March 2008
DEMO Colorado Springs, Colorado
Co manager
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.Greeted customers entering the store to ascertain what each customer wanted or needed.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
February 2002 to March 2005
Claire's boutique Colorado Springs, Colorado
Store manager
Greeted customers entering the store to ascertain what each customer wanted or needed.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Organized weekly sales reports for the sales department to track product success.Trained new employees by providing knowledge of specific store tasks and policies.Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
May 2001 to February 2002
wet seal Colorado Springs, Colorado
Co Manager
Organized weekly sales reports for the sales department to track product success.Greeted customers entering the store to ascertain what each customer wanted or needed.Trained new employees by providing knowledge of specific store tasks and policies.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Education and Training
2000 Sierra High School Colorado Springs, Colorado
High School Diploma
Pike Peak community collage Colorado springs, Colorado
business management
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