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Customer Service High School

Location:
Mobile, AL
Posted:
October 09, 2012

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Resume:

Crystal Edwards

Email: abor07@r.postjobfree.com

Address:

City: Mobile

State: AL

Zip: 36618

Country: USA

Phone: 757-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To obtain a position that will allow me to make effective use of my leadership expertise, knowledge, and abilities I have acquired through my professional experience and educational training.

Educational Background:

High School Dipolma from Southern Columbia University, Orange Beach AL 1/2001 to 1/2012 (Organizational Leadership)

High School Dipolma from University of Southern Mississippi, Orange Beach AL 1/2001 to 10/2012

Job History / Details:

Summary

To obtain a position that will allow me to make effective use of my leadership expertise, knowledge, and abilities I have acquired through my professional experience and educational training.

Core Qualifications

Dedication and drive as a hard-working individual.

Solid managerial, administrative, and leadership experience.

Exceptional versatility and adaptability.

Communication and team-building skills.

Ability to successfully manage multiple tasks.

Entrusted to process confidential employee records.

Skills needed to interact at various organizational levels.

Achievements

Developed the process to effectively coordinate the Enhancing Personal Leadership (EPL) training program at Huntington Ingalls. This program was presented in learning modules to the corporations leadership team.

Initiated and managed one of the first Employee Resource Groups at Huntington Ingalls on the Gulf-Coast facility.

Completed a Human Resource (HR) rotation program while at Huntington Ingalls, gaining experience in different areas of HR; those areas include employee relations, staffing, ethics, training & development, EEOC, and security.

Successfully started and currently operating All About Beauty Salon & Spa.

Professional Experience

January 2012 to Current

All About Beauty Mobile, AL

Owner

Operate a small business on a day to day basis.

March 2006 to January 2012

Huntington Ingalls Corporation Pascagoula, MS

Human Resource Training Coordinator

Established and chaired a new employee resource group at the Gulf-coast facility

Developed and implemented the Enhancing Personal Leadership(EPL) policy and procedure handbook for the EPL program.

Facilitated and coordinated, Anti-Harassment Training, New Hire Orientation Phase II, Microsoft Excel training class, and EPL to various levels of employees.

Designed and maintained the Employee Relations discipline database.

February 2003 to January 2006

IP Resort & Spa Biloxi, MS

Desk Coordinator

Interacted with guest providing excellent customer service.

Maintained front desk records.

Assist guest with various hotel needs.

Trained new employees.

Education and Training

2013 Southern Columbia University Orange Beach, AL

Master of Science Organizational Leadership

2008 University of Southern Mississippi Long Beach, MS

Bachelor of Arts Degree Administration of Justice English

Certifications

Microsoft Office Professional Package

Tesseract Operating System

Microsoft Excel Operating System

Community Involvement

United Way Ambassador

African American Shipbuilders Association

Assembly of Praise Mentor Program



Contact this candidate