Customer Service Sales

Ashley Thiel

Cover Letter

Ashley Thiel

**** ***** ** ****** ** 76226

August 28, 2012 Dear Sir or Madam, I am very

pleased and excited to explore a clerical position in the oil and gas industry. I believe

my background and experience would be a tremendous asset to the field. My qualifications

include, many years of customer service experience and skill building in a professional

setting. I have grown into a professional business women working closely with clients and

staff in an office setting. In my newest job position I had the great pleasure of helping

to open and 800 room hotel Property in Westlake TX. The Hotel field has given me an

incredible amount of insight into the hospitality world. In my position I use our (PMS)

Property Management System on a daily basis. I have also mastered our ticketing/tracking

program called HOTSOS. I am very computer savvy with the capability to learn new systems

quickly. I can effectively use any Microsoft program, including; Excel, Word, Access,

Power Point as well as QuickBooks. I believe I can bring my passion for customer service

to this employment opportunity and become a great asset to the field. Sincerely, Ashley

Thiel

Resume

Ashley M. Thiel

2713 Kerry Ct Argyle, TX 76226 936-***-**** ********@*****.***

SUMMARY

OF QUALIFICATIONS I am a very driven person I love working with people and pleasing

customers. I am self motivated and a hard worker. I have been refining my skills in the

customer service industry for many years now and have gained a substantial amount of

education and experience. My passion is helping people and meeting their needs along with

providing a good customer service experience.

Professional Experience

March 2007 to

January 2008 and July 2009-September 2009 -Vet assistant/Receptionist

Windvale Pet

Hospital

The Woodlands, TX Vet assistant/Receptionist -Making charts and taking

information -Filing and organization -Answering phones, scheduling appointments and doing

callbacks -Doing Deposits and billing information September 2008-March 2009

Cleaning

service Texas A&M University College Station, TX Cleaning Service -Laundry services -

Cleaning -Maintenance work

November 2009 to May 2010 Receptionist Texas Home Theater and

Woodlands Home Security Oak Ridge, TX Receptionist -Using QuickBooks to enter customers

and create quotes -Billing of clients -Creating work orders and Purchase orders -Creating

documents in Word -Creating spread sheets for sales and marketing in Excel -Answering

phones and making appointments with clients -Filing and bookkeeping -Marketing and Sales

June 2010 to February 2011- Receptionist/ Customer Service Direct Buy

Receptionist/Customer Service -Greeting customers and checking them in -Filing paper work -

Setting up appointments -Placing purchase orders and taking payments -Answering phone

calls and returning messages March 2011-June 2011 Wrangler/Instructor Rising Star Ranch -

Teaching basic to advanced western riding -Working out trained horses -Lunge line and

ground work -Basic training for young stock, standing, tying, bathing, grooming etc. -

Feeding, watering, administering medicine and first aid June 2011- Current Receptionist

PBX Operator Benchmark Hospitality, Deloitte University Property -Answering phones -

Booking appointments -Filing, and organization -Running Property management system -

Entering in tickets into tracking system -Assisting in other departments, front desk,

Banquet, Housekeeping, Facilities REFFENCES Francis Darnell- Manager at Direct Buy (936)

271-1177 Lisa Few- coworker at Texas Home Theater 832-***-**** Jennifer Rader- Co worker

at Deloitte University

682-***-**** EDUCATION Graduated The Woodlands High school

January, 2008 Attended Blinn College, Bryan TX January, 2008- May 2009 Montgomery College,

The Woodlands TX January, - May 2010

Contact this candidate