Sales Representative Customer Service
Resume:
margaret phillips
Email: *********@********.***
Address: **** * ****** **
City: Raleigh
State: NC
Zip: 27604
Country: USA
Phone: 251-***-****
Skill Level: Experienced
Salary Range: 100
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Margaret Phillips
1109 N Blount St
Raleigh NC 27604
*********@********.***
OBJECTIVE
Top-performing Medical/DME/Pharmaceutical Sales Professional with extensive experience and proven success in challenging OR and Healthcare sales positions is pursuing a challenging and rewarding opportunity with a progressive company that offers success, growth and opportunity.
WORK EXPERIENCE
February 2011-May 2012
Biologics Sales Representative- Medtronic (Carolina Spine Systems) - Triangle Region
* Gain Access to and sell Medtronic`s Biologics portfolio to the following surgeons and specialties: Spine, Orthopedic, Trauma and Foot and Ankle surgeons as well as Podiatrists, Hospitals, other medical institutions and payors.
* Partnered with Hospital Product Committies and developed competitive contracts in order to get Medtronic Biologics on their shelves, on contract or on Formulary (thus increasing customer use)
* Provide product support and service in the OR to Surgeons, nurses and staff
* Developed and strengthened Surgeon, Nurse, Hospital and Payor relationships by being a product/competitive knowledge expert, practicing strategic territory analysis and partnering with key contacts/referral networks.
* Accomplishments
* Took my territory from # 29 to # 7 out of 54 Nationally (2011)
* Exceeded all Quotas since hire date.
* Salary plus Commission Rep
October 2004-February 2011
Territory Manager Orthofix Inc. Gulf Coast Region (AL & FL)
* Gain Access to and sell Bone Growth Stimulators to the following specialties: Neurosurgeons, Orthopedic/Trauma surgeons, Spine Surgeons and Podiatrists
* Provide highest level of product, therapy technical support and customer service to surgeons, nurses and patients.
* Effectively manage the activities of my Assistant Territory Manager and two other patient service reps
* Cross-sell with my Orthofix Spinal Implant team, my Biologics team and my Orthopedic team to grow all divisions of the company.
Accomplishments:
* Inherited a $1.1Million Territory in 2004 turned it into a $3.6Million territory by 2011
* Ranked Between #5 and #10 of 81 Nationally EACH year.
* Outperformed monthly/quarterly quotas EVERY month/quarter since hire date
* 100% Commission Rep
2000 - 2004
Pharmaceutical Sales Representative- Novartis
* Gain access to and sell assigned product portfolio to the following specialties: Endrocinologists, Podiatrists, Geriatrics, Dematologists, Nephrologists, Cardiologists, Gastroenterologists, Primary Care and Internists.
* Territory Team leader for Access, call activities, customer action plans and business development funds
Accomplishments:
* President`s Club (Top 5% of 230 Reps) 2002
* President`s Club (Top 3% of 240 Reps) 2003
* Launched Zelnorm in 2003 - Top 5 in U.S. 2003
Education:
* Auburn University Master of Science in Psychology 2000 (GPA 3.98)
* Auburn University Bachelor of Science 1997 (Summa Cum Laude)
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