Hitesh Patel
**-** ***** ******, **** Oaks, NY 11004
*******@*****.***
PROFESSIONAL SUMMARY Cisco CCNA, Network +,Security +, Project +, A+, MCSE
. Individual with 12 years experience in Network Engineering, resolved
tickets dealing with Network issues and other areas of expertise such
as Applications Support/ Implementation, LAN/WAN/Wireless and Telecom
issues.
. High level of success dealing with Projects undertaken as a Lead
Engineer including Network projects such as Domain Migration, Exchange
Migration from 2003 to 2007 and also Wireless Implementation projects
for the Dept of Education, GE-Medical and Hospital/Health care
Industry.
. Use IPS, Wireshark, Gigamon.
. Tools Netbrain, Netmri, Wireshark and Infoblox.
. Implement AAA, Radius and Tacacs. Use of Syslogs and ASA IPS SSM, DR
configuration.
. Server Builds, APC power connection, Rack and Blade Enclosures and
Cabling.
. Site to Site VPN implementations. Network Security facilitation using
Cisco PIX and ASA Firewalls. Trouble ticket Level 3 Support for
Networking issues and quick resolution. Configuration of Network
devices such as routers, switches and firewalls; Preshare key. Audit
trails of users and application access.
. Nortel and Cisco Switches, Routers and ASA firewalls/Checkpoint and
Juniper Routers and VPN devices SA
. F5 Load Balancers, Riverbed Steelhead Optimizer; WAN acceleration.
Rewrite TCP packet info to eliminate NAT
. Application Support for Healthcare and Retail Industry and Interface
Bridging on HL 7 level including migration of Server based
Applications.
. Project Management working as either a Lead Engineer or Project
Manager enabling timely completion of Implementation and Upgrade
projects Network based.
. Vendor/ Support and Purchasing requirements for IT related projects;
Desktop Procurements, Services such as Offsite Backup retention and
repair of systems integral to running of a business; Alarm Systems,
temperature regulation and Security systems.
. Facilitation of Conferencing needs; Teleconferencing, bridging and A/V
support.
. Prioritization of projects to meet goals and deadlines.
. Ability to work with Multiple Vendor devices using Network Engineering
Experience
. Explain and detail Viso for presentations to high level executives in
technical/ non technical manner
PROFESSIONAL HISTORY
1/2013 to 2/25/2013
Network Engineer /Security Related contract- Netview (confidential)
. Sylog/ Log dissection, Firewall logs
. Act on Syslog to take preventative action to remedy issues on Network
Devices; ASA, Routers
. Cisco 4050 to 6500 MLS switches Layer 2 work
. VACL/ VLAN segregation
. Documentation / Sites and Topology Visio
. WIFI /Security Radius
!0/11/2012 to 12/2012
Freelance Hurricane Sandy Network Restoration work
Network Security Engineer-Freelance
. Establish VPN connectivity to Branch Offices and DR sites for affected
sites
. Supporting fellow engineers that were occupied with a lot of work
. Reconnect to existing circuits
. Check application access through VPNs using Wireshark and packet
capture including Ping
I3Global Inventiv Health Care
11/11/2011 to 5/2012(6 month contract with possible extension)
RTSA Network Transition Cisco Engineer UHG/ I3Global Consultant
. Process firewall rule changes and Nat requests for UHG related Network
Vendors/i3global related
. Troubleshoot connection issues dealing with ports/nats/ circuits/VPN
IPSEC
. Crypto Maps/ IPsec session info/ configure and troubleshoot vpn
. Firewall Security issues/ utilizing Wireshark/ connection resets/
malformed packets/DOS
. Upgrade of IOS on F5, Juniper, Aventail and Cisco Routers, ASA and
Switches
. Implementation of Network Devices; Rack, Stack and configure
. General Routing Protocol testing EiGRP, OSPF, BGP for implementations
and Static routes
. QOS MLS and WRED and DSCP and AF
. Swap boards, Line cards etc, install WAE's
. Devices Cisco 6506, 6509, 3745 routers, 5520 Cisco ASA, Juniper SA
2500, Aventail 2500, F5 3600 maintenance
. Create Change Management Documentation
. F5 Load Balancer: Upgrade IOS, Virtual server, SNAT, Pools and Irules,
Failover, sync
. Check point, Cisco ASA VPNs crossvendor.
. Monitor SNMP, Whats UP Gold, Syslog
. Work with AAA to generate Audit trails based on Accounting of User
actions and access to servers
. To use Access rules and sh ACL to streamline rules, to avoid multiple
similar rules
. ACL, Route Maps, Nat, Network Objetcs
Carco Group Inc
7/2011 to 10/2011
Network Engineer (Contract)
. Monitpr MPLS Network and VPNs/ Network Security/Syslogs/ IPS/Firewalls
. HSRP setup / Two circuits/T1/ 2 xT1 Multipoint
. Site to Site ipsec VPN; Preshare key IKE, ISAKMP
. VLANS, STP,DTP, Access Ports and Core, DHCP, NAT
. Voice VLANs, MLS QOS marking
. IOS upgrades, TFTP config
. Policy based Routing, Route-Maps,Static Routes
. 802.1x and IAS setup, certificate based CA, Port Security
. BGP, EIGRP, Route distribution
. VLSM, CIDR, Subnets, Static Routes
. Cisco VPN 860, Cisco 4510, Cisco 6500, 2800 series router/5505 ASA VPN
. Three remote sites interconnected
Sayers Tech/HCAHealthcareIT
4/1/2011 to 6//13/2011
Field Network Engineer (contract) CCNA/CCNP level work 100% Travel US
Midwest(Contract)
. Assessment and Remediation of Hospital Networks/LAN/WAN/ Project
Management./Team Effort
. Post and Pre Assessment and testing/Vizio/Excel; templates/
. Stackwise power and to stack 3750 switches to form a single virtual
switch
. Work with Riverbed Steelhead Optimizer and F5 load balancers for
hosted apps
. Riverbed works in conjunction with Cisco HSRP to utilize a second WAN
circuit to load balance and optimize.
. Counter measures in place for post implementation problems at Hospital
. Juniper Routers, VPNs ipsec SA 2000
. Upgrads IOS, Install Line cards in 6509, upgrade WAN components
. Convert configuration/ download configs/ Sh commands capture/IOS/Cat
. HSRP, VTP, DTP, Spanning tree, VLANs,, 801.1Q, QOS, SNMP traps
. Visio diagrams of racks and network, create,edit and update/Solar
Winds
. Upgrade Circuits, install Wics/T1 and ATM Frame/MPLS Multilink
. Quote equipment for remediation/Switches/routers and
accessories/Insight Vendor for Cisco
. Install and upgrade switches/routers/Modules/SFP/ rack and stack
. Fiber /cabling, Cat 6/Mutimode/SingleMode/Fiber Cassette
. Cat 3500, 3750, 6509, 2800 series routers, ASA, Sonic Wall
Delta Computer Group
Server Infrastructure(contract)
10/2010 to 2/2011
. Prepare and image Servers for the New York Blood Center
. Prepare Servers for Healthcare applications
. Inventory Computers and Printes
. Facilitate move
Computer Sciences Corporation/ The Fountain Group
7/2010 to 10/2010
Network Engineer(Contract)
. Install Firewall, Routers and Switches/ASA/Cisco/Juniper/Cyclades/F5
Load Balancers/Nokia
. Install line cards, Supervisory Modules/ 6509/Catalyst/ 7,000, Cisco
12,000
. Connect Webserver to Load Balancer and verify load sharing/WAN
acceleration
. Connect Fiber and RJ 45 Cables trunks and Access layer
. Inventory Stock and Accessories
. Vendor communication with Financial Institiutions /verify services
. Label cables for each patch/ verify
. Ensure project completion by time set/ in sync with the project
manafger
. Loopback tests for Fiber Trunks thru CIena Trunks using Tbird and
Xinia, Fiber Torch for tracing signal to MPOE closets
North General Hospital
10/2009 to 01/2010 (Contract Stand in for Network Engineer)
Network Engineer/Analyst
. Coordinated Level 3 Support regarding Applications Servers and
Networking systems.
. Designed and implemented network to include new servers and switches.
. Design of Network Infrastructure to include new Servers/Routers and
Cabling.
. WAN/LAN components /Vendor Communication/Purchasing and Pricing.
. Projects undertaken: Installation and configuration of Mcafee Epolicy
Server to manage virus and malware protection and successful
deployment to 650 workstations including deployment of custom policies
to protect the Network. Server Build and rack mounting/elevating the
server and connection to switches.
. Logicare Application Upgrade: Installation of Business Intelligence
Software and upgrade of Clients to latest Logicare System. Logicare is
a Medical Records and Management solution used in Hospital.
. Care Bridge project: A project to upgrade a PIX firewall to the latest
Cisco ASA for use with a dedicated circuit used by McKesson, a primary
application vendor. Tasks involved the migration of configuration in
the PIX to be used on the ASA device and to test the circuit.
Installation of ASA and related Cabling
. Wireless Implementation Project: Facilitate the implementation of
Wireless Access points and related Infrastructure for the hospital ED
department. This will enable the use of VOIP phones, Laptops and
dedicated Wireless devices. This was in conjunction with the Vital
Networks Vendor. Mounting of Wireless Switch and Patch Panel
connection
. Switches Deployment: The redeployment of Nortel and Cisco Switches to
busier parts of the hospitals to facilitate the Network load. Baystock
Nortel Switches and Cisco 3750 switches were used. Mounting and
connection to Patch panel and configuration. Updating and creating new
diagrams to include changes and new deployments, this included changes
as well addition and design of new infrastructure.
Wireless Channels, Inc. Woodbury, NY
1/2007 to 8/2009
Network Engineer/Administrator
. Participated in the build of Data Center containing 50+ servers and
15+ networks.
. Network Administration and Project Management
. Designed and implemented network to include new servers and switches.
. Day to day running and Management of the Network devices such as HP
Blade Servers, Cisco Routers, Switches and ASA Firewall Devices.
Monitoring using Whats Up Gold. DNS, AD, DHCP, VPNs site to site.
Telephone systems VOIP.
. Involved in setting up and designing communications with ASA devices
on firewall, DMZ, inside and outside.
. Email Exchange 2007 Admin and Maintenance in conjunction with the
Black Berry Enterprise Server to ensure that email was up and running
24/7.
. Disaster Recovery Documentation.
. Offsite Backup Retention coordination with Iron Mountain, Veritas
backup.
. Utilized Microsoft Word, Excel and Visio for network documentation.
. Deployment of VMWare Workstations and maintenance of Citrix Metaframe
environment.
. Citrix load balncing and redundancy using software
. Server Build, Patch panels, mounting of Switches and Routers and
related Cabling and APC Backup power.
Projects undertaken:
. Installed Patch Panel from one patch panel from one part of Data
Center to another using RJ 45 copper/fiber and install of VGA
switches.
. Mounting of Server and Switches procured from a closed business and
installing them in our Data Center including Dell Poweredge Servers
and HP Network Switches and configuring them to join our Network.
Cable Management and installment in Enclosure/Rack Mounting, APC power
connections. Configuring Servers and connection to main switches and
firewalls.
. Inventory control and patching of Windows Workstations and Servers.
. Assisting Consultants in migration of two domains to one organization
and one email system. Our company use to procure other companies and
we had two companies, one in New York and one in Colorado. We used
tools such as Google and ADMT Windows tools to facilitate this.
. Converted a Cisco PIX firewall to Cisco ASA. Required to make sure
that all our network applications could access remote sites. At times
we had to configure the Cisco ASA device to facilitate Video
Conferencing. Legacy system support was an important factor. ASA was a
new Cisco device replacing the old PIX device. Configuration had to be
migrated to the ASA using tools like OCC. Mounting ASA device and
related cabling to switches.
. Support for Offsite retailers. Manage and set up Networks at retail
stores that used Point of Sales Applications that communicated through
the web to a Data Warehouse where business Intelligence could be
carried out as well as Inventory control and Sales.
. The setup of VPNs, for these stores for remote access, and support.
One of our stores was in Philadelphia. Build of Store Networking
closet and patch panel.
. Virus containment and support for remote Sales Staff. Use of software
such as Go to assist and to run patches and to bring these devices up
to current patches. Salesmen used Air cards on the field.
. Initial implementation of Track-It Helpdesk software for use by the
company and it involved installing a number of databases. Other task
involved making it available on the web and setting policies
concerning SLA's by which tickets had to be resolved within a given
time frame. SQL Database implementation for Track-It.
Sunrise Medical Labs, Hauppauge, NY
6/2/2005 to 10/24/2006
Network/ Field Engineer (90%Travel)
. Set up Interface bridges with Doctors billing systems using Interface
bridges to communicate and receive blood work results. VPN and dial up
lines were used for communication. The protocol HL7 was used as a
standard and HIPAA was observed.
. Setup Network connectivity and secure connection through firewalls Pix
and Software, VPN
. Project: I had to communicate Interface details to Vendors to produce
interfaces that would work with Sundata, our proprietary system.
Boston Road Medical Associates Bronx, NY
11/2003 to 6/2005
Network Install and Support (Contract)
. Installed Network based on Windows 2003. Installed Custom applications
and made sure that they could function. Set up of Sonic wall
firewalls, VPNs and dialup remote access.
. Veritas was used for Backup. The staff was trained and the proposed
Network Admin was also introduced to this network. Support was also
provided.
. Server Build, Network Enclosure including Firewalls and Switches and
Backup Power as well as related RJ 45 cabling
Darwin Partners, Wakefield MA
11/2002 to 4/2003
Network Installation Specialist (Contract)
. REQUIREMENTS: PATIENT NET CERTIFIED AND CCNP CERTIFIED PERSONNEL
. Project: Installation of Proprietary GE-Medical Network Patient-Net
that monitored a Patient's EKG wirelessly and this involved the
installment of Access points, Desktops and Servers. I was chosen on
the premise of my CCNP certification.
. We also had to certify and test the whole implementation and hand over
to hospital once GE-Medical approved the install. I use to fly to a
different hospital every two weeks from Mobile Alabama to Roseburg
Oregon working in teams of 2- 10 people per site. It was a
satisfactory service for the duration of the contract, then Patient-
Net had to be upgraded to a different product.
EDUCATION
WESTERN GOVERNORS UNIVERSITY
BACHELORS IN IT MANAGEMENT 3rd Year Anticipated Graduation 2014
Emphasis in Programming/Networking/Databases
Credits achieved by taking Industry related Certifications
Network +, Security +, Project +, A+ and Comptia Web Foundation achieved so
far
Intercert Training, New York (CISCO TRAINING)
Achieved CCNA and CCNP certification
The Chubb Institute, New York
Diploma in Network Engineering and Data Communications
Graduated with a 4.0 GPA
London Electronics College, Earls Court, London, UK
Advanced General National Vocational training in Electronics/ Engineering -
Providing necessary level training to become a Technician (IEEE level)
Graduated with Merit
MICROSOFT CERTIFIED SYSTEMS ENGINEER
EXPERTISE
. Network Engineer /Network Design/LAN/WAN/VPN IPSEC
. Network Administration Win2k3, Exchange 2007 email
. BBerry Server, Telecom and Voice Mail M5, Audix, Lucent
. DataCenter Tech/Operations 24/7 response
. Cisco/Nortel/ Juniper products/Router/VPN/Firewall
. Protocols UDP, TCP/IP, IPX/SPX, Apple Talk, RIP, OSPF, EIGRP, BGP
. Router Redundancy HSRP, VRRP, GLBP
. Network Security PIX/ASA, Sylog, IPS and IDS
. ACL config. TACAS, RADIUS, AAA Config, Admin SSH/NAT, 802.1x Port Sec
. HP Blades/Nortel Switches
. Disaster Recovery documentation/procedure/testing/ climate control
. Conservation of IP Address Space; VLSM and CIDR
. Network Monitoring SNMP/ Whats Up Gold, CNA GUI, Cabling/Punchdown and
Assembly of Rack, Cat 5/6 RJ
. 45/Fiber/Copper LC, SC Multimode and Single Mode 10 G and 1 G SFPs
. Loopback tests using IXIA and TBird test devices