Customer Service Manager

Dhawal Kumar Jain

**** ****.*.******* ****

Jersey City, NJ 07307

Phone: 551-***-****

Email: *********@*****.***

CAREER FOCUS

Self motivated individual with great interpersonal and written communication skills seeking to obtain

knowledge of the day-to-day work of a business through a full time job, internship and/or job shadowing

experience. Enthusiastic Manager and dedicated employee with high integrity, strong work ethic and great

leadership skills. MBA graduate with a proven track record in Finance, and Account Management. Creative and

positive customer service focused.

EXPERIENCE

• Worked as an Account Executive Intern at Waldman Diamonds Complete (2011-2013).

EDUCATION

• : Recent M.B.A (Finance) graduate from University of Northern Virginia,

Annandale, Virginia, U.S.A 2012.

• : Bachelors of Commerce from Osmania University, Hyderabad, India 2010.

• : Intermediate in commerce from St Francis Xavier College, Hyderabad, India

2007.

Summary of SKILLS

• Operating System: Windows 98, XP

• Basic knowledge on Computer Application like MS Office

• Basic knowledge: MBA in Finance, Technical writing, Customer service

• Advanced Knowledge: Trained as a Business Analyst.

• Software Knowledge: Rightclick Software

PERSONAL SKILLS

• Excellent Communication and Interpersonal skills

• Highly analytical with comprehensive problem solving abilities

• Willingness to work and ability to adapt to situations

• Passion to learn and face new challenges

• Quick learner and focused on target goal

Activities

Participated in 93rd Indian Science Congress champagne for Integrated rural

•

development during January 2008 hosted by Acharya N.G. Ranga Agrisultural Universirty –

Ragendeanagar, Hyderabad- 500 030 (AP) India.

• Executive member for Technical events held in Osmania University and St Fransis

XavierCollege.

• Participated and voluntarily led the AIDS Awareness Campaign which was

organized as a part of NSS special camp

Awards and Achievements

• Awarded first place in Essay writing and second place in Elocution competitions at Inter

School level

• Awarded the Man of the Match in the Cricket Match held at L.B Stadium, Hyderabad, India

Reference: Can be furnished upon request

• Eli Fruchter- Manager at Waldman Diamonds Company.

Contact: ***@********.***

Ph: 516-***-****

• Susan Hersfield- Accountant at Waldman Diamonds Company.

Contact: *****@********.***

Ph: 212-***-**** ext 230

• Neha Shaheryar- Account Executive

Contact: **************@*****.***

Ph: 551-***-****

Contact this candidate