Email address
*************@******.***
First Name Middle Last Name Suffix Maiden Name
Patricia Bongiovanni N/A
Work Phone & Ext Toll Free Phone Fax Phone Home Phone
Cell Phone Pager Personal Web Site Address
Secondary E-mail
Address City, State Zip
10519 Langmuir Sunland Select 91040
Month/Year Hired Month/Year Left Total Years with Company
Dec 1983 Aug 2003
Office Division Title
Los Angeles Administration Admin
Country Other Employment Details
(Previous positions, duties, or fun info)
United States
Company Name Position
Company Web Site
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Do you hold any professional certifications
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c Copyright Andersen Alumni Association 2012. All Rights Reserved.
Bongiovanni_PatriciaJ.doc
Patricia Bongiovanni
Sunland, CA 818-***-**** ************@*****.***
SUMMARY OF EXPERIENCE
Experienced research professional with exceptional capabilities in gathering data through
various mediums and electronic databases. Able to meet demanding objectives within budget
and time constraints. Team oriented with excellent oral and written communication skills.
An intuitive fact finder, technically and detail oriented with strong interpersonal
talents. Able to handle multiple tasks and set priorities.
Industry experience includes automotive, aerospace and defense, industrial products,
consumer products, retail, and manufacturing. Considered a strong leader with a reputation
for integrity and quality. Seeking a mid-level management position with extensive hands-on
research and training responsibilities.
PROFESSIONAL WORK EXPERIENCE
Deloitte Services LP, Global professional service firm, Los Angeles,CA.
Team Leader, Consumer and Industrial Products, Information Center 10/2006 - 3/2009
Provided secondary research support for the national consumer and industrial products
industries in addition to regional responsibilities.
" Project manager and research lead for numerous national projects many with accelerated
deadlines. These projects supported external webcasts, eminence building, client
development and required statistical data, topical data, and market/industry related
information. Supervised global research team of five. Managed collections, instituted cost
savings of over $50,000, answered reference and research requests, and provided
orientations to library services.
Fulcrum Financial Inquiry, Professional service firm, Los Angeles, CA.
Office Manager9/2002 - 10/2006
Reported directly to the partners of this privately held firm. Accountable for the day to
day management of the office.
" Processed client billings, posting client payments, managed client collections, edited
the company web site, created and sent web-based newsletters, coordinated special events,
travel, and meetings as needed. Assisted with monthly and yearly financial reporting.
Implemented an improved payroll and financial reporting system.
Arthur Andersen LLP, Global professional service firm, Los Angeles, CA.
Information Professional12/1983 - 8/2002
Researched data for global clientele requiring specific market, industry, and statistical
information, as well as varied projects. Negotiated subscription contracts and purchased
reference materials for tax and other business professionals. Provided training and tax
law research for approximately 300 tax personnel located in eight offices throughout the
Pacific Southwest territory. Managed library budget of well over half a million dollars
which served over 1,200 professionals.
" Progressively increased level of responsibility and was appointed to be the primary
contact for the Pacific Southwest region for library services. Accountable for maintaining
budget, ordering reference materials, training users on conducting basic legal/technical
research, answering reference questions and conducting secondary research for all levels
of personnel.
TECHNICAL SKILLS
AMR, Bloomberg, BNA Tax Research, CCH Tax and Legal Research, Dialog, Dun & Bradstreet,
EBSCOhost, Factiva, Forrester, Front Page, Gartner Group, Hein Online, Hoovers, Investext,
Lexis/Nexis, OneSource, PACER, Proquest, RIA Tax and Legal Research, Thomson Research,
Westlaw.
PROFESSIONAL TRAINING
The Voice of the Customer, The Automotive Industry, Building A Third Culture, The
Manufacturing Industry, Creating Web Pages Self-Study, Continuous Improvement, Total
Quality Management.