Business Management
Resume:
Roslind Whitead
Email: *********@********.***
Address: *** ******* ******* **** *
City: Laguna Woods
State: CA
Zip: 92637
Country: USA
Phone: 949-***-****
Skill Level: Management
Salary Range: 50
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
R o s l i n d W h i t e a d
730 Avenida Majorca Unit D, Laguna Woods, Ca, 92637
Phone 949-***-**** ***************@*******.***
Summary of Qualifications
Software- Microsoft Office to include, Word, Excel, PowerPoint, Outlook
Twenty years of management experience and office experience
Thirty years of customer service experience
Fifteen years of accounting experience
Education
Everest College Phoenix Online Phoenix, AZ April 2012
Bachelors of Science-Business Management
Everest College Phoenix Online Phoenix, AZ November 2009 Associates and Applied Science-Business Management
a Everest College Online Presidentas List
a Everest College Online Deanas List
a Everest College Online Perfect Attendance Award
Pacific Coast College Garden Grove, CA May 1985
Associates of Applied Science-Programming and Office Management
Certifications
State Certified Notary Public expires 2016
Serve Safe Certification expires 2015
Experience
Flippen Casey Attorneys at Law Fredericksburg, VA April 2012- August 2012
Office Manager
a Essential staff member in the implementation of a new legal office
a Prepare and receive dockets for court hearings
a Implement Go Daddy software for all office staff to utilize
a Develop marketing ideas to create innovative approach to increase clientele
Borders Books and Music Woodbridge, VA November 2008- September 2011
Seattleas Best Cafe Manager/Supervisor
a Trained cafe employees on the procedures and operations to fulfill customer orders
a Performed financial directives, fund transfers, and internal audits while following compliance guidelines
a Ordered cafe supplies, completed inventory and cafe usage reports to submit to corporate office on a weekly basis
a Analyzed sales trends and promoted up-sale of cafe products
a Provided guidance and support to employees in my charge, delegate tasks as needed
Stafford Athletic Club Stafford, VA November 1999- September 2005
Fitness Instructors and Office Manager
a Instructed Water Aerobics classes for five years
a Provided office and customer service management, including responsibilities of opening and closing the facility procedures
a Top contract writer generating new club members and supporting exceptional customer relations on a daily basis
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