Supply Chain Manager

Email address

*****.***+**************@*****.***

First Name Middle Last Name Suffix Maiden Name

Surge Ghosh N/A

Work Phone & Ext Toll Free Phone Fax Phone Home Phone

Cell Phone Pager Personal Web Site Address

Secondary E-mail

Address City, State Zip

Select

Month/Year Hired Month/Year Left Total Years with Company

Sep 1997 Aug 2002 5

Office Division Title

Philadelphia Consulting Select

Country Other Employment Details

(Previous positions, duties, or fun info)

United States

Supply Chain Manager

Company Name Position

QVC, Inc. Corporate Purchasing

Company Web Site

http://www.qvc.com

Company Size (employees) Est. Company Revenue Industry

251+ > $25,000,000 Entertainment

Do you hold any professional certifications

(Separate with commas)

APICS CIRM

Other Current Employment Details

(Description of Position)

Birthday Marital Status Spouse's Name Anniversary

Select Select Select

Children's Names & Ages

c Copyright Andersen Alumni Association 2012. All Rights Reserved.

Resume.doc

Surge Ghosh

77 Wynnedale Road ( Narberth, PA 19072 ( (c) 215-***-**** ( *****.***@*****.***

Professional Profile

Supply chain and sourcing expert that is repeatedly called upon to lead enterprise-level

initiatives, and has a leadership rating of high potential . Highly successful in driving

strategy into operating results, including launching international offices and new

departments to generate millions of dollars of profit. Expertise in management of

processes, systems and organizational design developed across 15 years at multi-billion

dollar retail, distribution and manufacturing companies and Big 5 management consulting.

Career Highlights

Led the launch of the India office which will source $50M of product to generate $2-4M in

extra margin by its second year.

Created the new product design department, implementing private-label design processes

which generated $15M of extra margin by its second year

Built the replenishment strategy to create a new inventory management function that has

generated $2M in extra margin, and will generate $5-10M in extra margin after rollout

Core Competencies

Sourcing & Procurement International Management Supply Chain Strategy

Organizational Design Strategy Implementation Performance Management

Professional Experience

QVC, Inc. 2002 to Present

$7B Global E-Commerce Retailer.

Senior Manager, DDGS International Operations 2008 to Present

Managing and leading the India sourcing office with 20 FTE and the Shanghai sourcing

office with 40 FTE

Senior Manager, U.S. Commerce Operations 2007 to 2008

Led the creation of a new product replenishment function to streamline the management of

inventory and demand which has resulted in over $1M more margin dollars in its first year.

System support for the function will enable over $10M per year additional margin.

Garnered approval for the expansion of global sourcing, and led the launch of the India

office which will source $50M of product to generate $2-4M in extra margin by its second

year.

Secured executive acceptance of a supplier risk management strategy, including global

supply chain security and social compliance, which led to the launch of a new $1-2M

supplier certification process.

Manager, Product Flow 2002 to 2007

Created the new design department including all roles, performance metrics and processes

that enabled the organization to handle $140M of retail product in its first year to $370M

in its third year generating over $15M in incremental margin.

Globally implemented a $3M collaborative system across six at departments at corporate

headquarters and international sources in Shanghai, Hong Kong, India and Turkey. System

facilitated the design and sourcing of 3000+ exclusive items in its first two years.

Arthur Andersen, LLP1997 to 2002

$8B Global Professional Services Firm.

Senior Consultant of Integrated Supply Chain then Manager of Integrated Supply Chain

Managed, led and sold projects in supply chain strategy. Developed thought leadership for

supply chain strategy.

Managed a supply chain study of a $1.1B distributed manufacturer of chemical foam

products including the business case for process and systems change costing $27M over four

years with a 50% ROI.

Executed a supply chain strategy project at a $200M industrial manufacturer of fire

protection equipment .

Led the implementation of Oracle Applications ERP at a $120M distributor and light-

manufacturer of bar-coding equipment. Ensured a rapid completion of 9 months to meet the

year 2000 deadline.

Sold and managed a $250K supply chain systems strategy project to a multi-billion dollar

retailer.

Pioneered a vendor managed inventory process at a $7B industrial manufacturer and

distributor of bearings and seals and its key customer.

Developed thought leadership for the firm s supply chain practice to drive the services

offered to products industry clients regarding customer-to-supplier relationships and

supply chain collaboration.

University of Pennsylvania1992 to 1997Ivy League University and one of the world s largest research institutions.

Associate of Marketing and Licensing, Center for Technology Transfer

Reviewed research-generated intellectual property and selected research for

commercialization.

Marketed patents to corporations including selecting target companies, identifying target

roles, packaging intellectual property summaries and communicating with targets.

Graduate Research Assistant, Laboratory for Research on the Structure of Matter

Conducted experimental physics research on the structure of liquid crystals utilizing x-

ray diffraction. Published peer reviewed papers in international journals. Maintained an x-

ray diffraction laboratory and ran experiments at the Brookhaven National Laboratory.

Technical Skills

Expert in ensuring the realization of business value from systems. Complete expertise in

process engineering and systems implementations especially ERP (Enterprise Resource

Planning), PLM (Product Lifecycle Management).

Packaged software implementation experience: Oracle ERP applications (Purchasing, BOM,

Cost Management, AP) ( Dassault Systems Enovia MatrixOne PLM (Product Lifecycle

Management) ( PipeChain Supply Chain Collaboration and Vendor Managed Inventory

Education & Presentations

APICS CIRM: Certificate in Integrated Resource Management, American Production and

Inventory Control Society

PhD, Physics University of Pennsylvania

BScH, Physics Queen s University at Kingston, Canada

Presentations:

Headliner Event of the MaterialWorld Conference and the American Apparel and Footwear

Association seminars Integrating People, Processes and Technology through Product

Lifecycle Management at the Jacob K. Javits Convention Center, New York City, Sept 25,

2006

Enovia MatrixOne Global Customer Conference Forcing Value Out of Your Apparel PLM

Implementation at the Gaylord Texan Convention Center, Grapevine, Texas, Nov 15, 2006

R. Hadly Waters Penn State Supply Chain Conference Unchain Your Enterprise at the

Penn State Conference Center, State College, Pennsylvania, Apr 19, 2001

Oracle Applications Users Group Making Smart Part Numbers Even Smarter: Multi-

Segmented Item Flexfields at the Hawaii Convention Center, Honolulu, Hawaii, Oct 22, 2000

Surge Ghosh ( Page Two

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