managing

YESSENIA ORDONEZ

Email: ********@*********.***

Address:

City: Guttenberg

State: NJ

Zip: 07093

Country: USA

Phone: 201-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Over 15 years proven track record in office management. Special talent in analyzing situation and promptly resolving problem. Experienced in managing multi-cultural office environments. Excellent reputation with clients and employees as a competent, knowledgeable, resourceful and helpful professional. Energetic, hard working, willing to learn and accept constructive criticism. A self starter that also enjoys and knows how to contribute to a team effort by creating a good working environment. Honest, reliable and productive. Shared Chief Operation Officer duties with company oversight, committed to cost-effective management of resources and quality performance.

Educational Background:

High School Dipolma from Manhattan Center for Science & Math, New York NY 1/2001 to 6/1994 (Math and Science)

Job History / Details:

Executive Profile

Over 15 years proven track record in office management. Special talent in analyzing situation and promptly resolving problem. Experienced in managing multi-cultural office environments. Excellent reputation with clients and employees as a competent, knowledgeable, resourceful and helpful professional. Energetic, hard working, willing to learn and accept constructive criticism. A self starter that also enjoys and knows how to contribute to a team effort by creating a good working environment. Honest, reliable and productive. Shared Chief Operation Officer duties with company oversight, committed to cost-effective management of resources and quality performance.

Skill Highlights

Knowledge of an extensive selection of computer

Leadership/communication skills

Microsoft Access, Excel, Outlook, outlook 365, Power Point, Publisher and Word.

Adobe Acrobat, Photo Shop,

Quick Books Pro, Premier, Enterprise, Accountant and Non Profit Versions.

Quicken and Peachtree.

Sales Force, Google Apps and Cloud programs.

Network Administration, Computer equipment troubleshoot and set up.

Managed and scheduled over 200 employees from corporate and 2 remote locations.

Performed as key contact person with clients, vendors, staff and board of directors.

Prepared and disseminated informational, annual report, budgets, board reports, marketing material for fundraising and recruiting purposes.

Coordinated volunteers and events.

Core Accomplishments

Fiscal Management

Managed all financial activities for program operations.

Accountable for all P&L.

Reduced department expenditures by 17 percentage over a one-year period.

Operations Management:

Managed main office, travel arrangements, scheduling and HR issues.

Advised and assessed all functions related to Budget and Employee compensation.

Contract Negotiation with new staff and program vendors.

Signed and negotiated the contract for two major programs which reduced the budget by 10 percentage for 3 consecutive years..

Professional Experience

12/2011 to 10/2012

RR Entertainment/ Pendulum NJ

Executive Assistant/Office Mgr

position assisting CFO with personal finances, travel and scheduling.

Full charge bookkeeper of 3 corporate accounts as well as his personal.

Oversee 4 Staff members and 21 Subcontractors.

In charge of bi weekly Payroll, a/p, a/r, invoicing and purchasing.

Heavy coordination of business travel arrangements for CFO and clients.

Offer technical and personnel support to staff.

Handle all correspondence, memo drafting and email communications.

Restructured in-network, simplified email interface to cloud services saving company an average of $15k on technical support.

April 2004 to December 2011

Christodora, Inc New York, NY

Director of Communications and Executive Directors Assistant

In charge of program admissions, full charge bookkeeper, phone answering and customer care.

Responsible for financial report preparation on Quick books Pro software, updating and maintaining donor and student data base.

Providing full support to executive director as well as other staff members and members of the board.

In charge of filing, archiving, donor list, fundraise mailings, A/P, A/R, closings, J/E's, budget preparation, and assisting on preparation of 990-PF and annual audit.

Work in close collaboration with Board treasurer and CPA preparing financial reports for board updates and grant requests.

In charge of equipment and supply purchases for various programs, network system implementations, organizing annual benefit and silent auction.

In charge of company's calendar and coordination of travel arrangements.

Handled all incoming correspondence and followed up all government agency requests and licensing renewals in New York, Massachusetts and Connecticut, ensured company to stay up to date with re.

Member of Executive Management Team.

Decreased expenses 20 percentage in 3 consecutive years through restructure of business line.

Managed team of 21 rotating seasonal professionals.

Generated new outreach approach to increase enrollment

9/02 to 9/03

Eccol, Inc New York, NY

Collections.

Answered phones.

Prepared file and financial status reports.

Planned and executed major installation of telephone equipment.

Instituted long distance discount service to reduce cost of long distance calls.

Provided direction and supervision for support staff.

Responsible for filing system, inventory, ordering supplies and office equipment support and maintenance.

Performed follow up calls unpaid settlement cases.

Arranged and file No-fault insurance claims in the New York City Civil Court System and at the American Arbitration Association.

In charge of all Company Contact database.

Directly responsible for all World Trade Center relief programs applicable to the company as well as Business loan processing.

5/01 to 8/02

Lebs Enterprises, Inc Queens, NY

Administrative Assistant

Phone answering, faxing and full charge bookkeeping for multiple clients.

Also showed apartments as Real Estate sales person.

In charge of creating promotional material for marketing purpose of different client businesses.

Filed different NY state government licenses and corporation requirements.

10/00 to 4/2001

Bunnies Department Store New York, NY

Administrative Assistant

Full support to owners and company manager.

Worked from main store and stored and also helped enter purchase orders in order to release garments on floor.

Worked on special projects and provided support to other store located around the 5 boroughs.

Prepared sales reports on a weekly basis for all stores.

Provided technical support on network and Retail Pro issues, during company managers absences.

2/97 to 7/00

S. World Wide, Ltd New York, NY

Office Administrator

Answered telephones.

Researched and implemented major installation of telephone equipment.

Instituted scheduling and payroll computer system by introducing exclusive designed software, USKED.

Prepared all weekly, monthly and financial reports for company officials.

Processed timesheets, invoices and payroll in a weekly basis.

Scheduled over 3,000 man hours and supervised a staff of 300 to350 at remote locations and office locations ( FL, NJ, NY and PA)Coordinated all daily operations, hiring and training of company personnel.Recorded AP/AR transactions.

Strongly influenced in implementing new company policies, computer equipment and software.

2/95 to 6/95

Dr. Laura Montserrat New York, NY

Personal Assistant

Answered phones.

Scheduled patient visits.

Performed light bookkeeping, invoices and updated visit notes into patient files.

Filled out insurance forms.

Verified Insurance coverage for patients.

4/91 to 8/94

S.A. Properties, Inc New York, NY

Regional Office Administrator

Handled tenant inquiries and complaints.

Scheduled appointments between tenants and building personnel.Light bookkeeping, A/P & A/R and prepared building financial reports.Prepared building's required registrations by HPD.

Follow upon Building violations.

Responsible for ordering building and office supplies.

Direct contact with Building's service providers.

Organized Open houses, showed and rented apartments.

Verified applicant's background information.

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