EXPERTISE
Providing performance-based problem-solving that is structured around the
purpose of the work to be performed as opposed to the manner in which the
work is to be performed.
Summary of qualifications
Over fourteen years' experience leading and developing technical, medical
and leadership training initiatives using appropriate instructional design
strategies and performance analyses, partnering with subject matter experts
to analyze current and future training needs, and designing comprehensive
development models. Ph.D. in Instructional Design, Development, and
Evaluation from Syracuse University and M.A. in Instructional Technology
from San Jose State University.
core competencies
. Project management- Achieves win-win outcomes with strong
communication skills and an acute attention to detail; posses an
ability to manage multiple projects; is an efficient, organized, self-
starter focused on follow through and bringing projects to successful
on-time finish. Example: Facilitated process standardization as well
as application of instructional design lessons learned in each of the
23 projects led or co-led. Context includes K-12, medical university,
and law enforcement.
. Curriculum analysis and blended learning design - Expert in the use of
innovative and best practices to meet the clients' needs and at
creating surveys that are strong in validity and reliability.
Examples: Developed relationships with subject matter experts and
other learning staff to identify learning opportunities, to close
knowledge or performance gaps, and to gather source content for
curriculum. Devised multiple approaches for compliance to Section 508
standards, defined the types of technology covered and defined the
criteria that establish a minimum level of accessibility for eight
projects with a wide range of learners. Conducted performance and post-
course delivery assessments to review and analyze effectiveness of
training interventions.
. Initiative and conceptualization - Regularly conceives of original
ideas based on best practices. Example: Took initiative in designing a
repository for repurposing video as an educational/instructional
medium, located an appropriate federal funding ($600,000) source, and
pitched the repository to stakeholders in the fire service, the
eventual users of the repository.
. Consultative relations - Possess strong analytical and assessment
skills as well as empathic listening and negotiating abilities.
Example: Used consultative skills in facilitating team meetings and
cultivating strong internal and external client relationships, thus
avoiding potential problems and delivering timely completion of
projects. Developed plan for reuse of learning materials based on
changes in delivery system (manufacturing firm was migrating from
proprietary system to enterprise resource planning (ERP) system).
Credentials
. Ph.D. in Instructional Design, Development, and Evaluation, Syracuse
University, Syracuse, NY
. M.A. in Instructional Technology, San Jose State University, CA
. B.S. in Geology, Sacramento State University, Sacramento, CA
. B.S. in Business Administration, Cal Poly, San Luis Obispo, CA
. Certifications
o Project Management Technician
o Technical Communications
o Security Clearance [DHS Public Trust through 2015]
Selected Achievements
Curriculum Analyst and Instructional Developer
. Maryland State Department of Education (2012- present) - Established
process and development tools for rapid development of dense content
lessons. design, development, implementation and evaluation.
Collaborated with educators and information specialists to analyze
software requirements for custom tools. Resolved and documented key
user support issues. Suggested strategies, best practices, and
suitable new technologies.
. Utica College, State University of New York (2013-present) - Adjunct
Faculty. Healthcare Marketing.
. Department of Homeland Security (Sept 2011 - 2012) - Managed resources
for the redesigned of curricula to align with Federal Law Enforcement
Training Accreditation (FLETA) standards for Immigration and Customs
Enforcement (ICE). Designed mentoring and onboarding programs for
instructional designers.
. Concurrent Technologies Corporation (June 2007 - Sept 2011) - Created
performance-based solutions in the first responder context by
synthesizing dense and complex content with traditional and cutting
edge delivery modes. Clients: Dept. of Defense (DoD) Uniformed
Services University of the Health Sciences, Veterans Affairs (VA),
others. Conceived and proposed project for potential client Federal
Emergency Management Administration (FEMA).
Curriculum Strategist and Instructional Developer
. Leadership Institute, University College, Syracuse University (Sept
2002- June 2006) - Designed, developed, and managed a suite of
training programs for profit and not-for-profit organizations.
. Syracuse Research Corporation, Syracuse, New York (April 2004- Jan
2005) - Created SCORM compliant computer -based training (CBT) for
military (USAF) application.
. Cornell University (May 2002-2004) - Designed online courses for
professional development program.
Instructional Designer
. Pacific Gas and Electric (PG&E), Learning Services (Aug 2001- Jan
2002) - Created instructor-led training (ILT) and CBT for new CADCAM
product.
. San Francisco MUNI Transit (July - Dec 2001) - Created ILT for new
electric bus equipment.
. VISA International (Feb - Dec 2000) - Created ILT for deployment of
new Internet process.
. Cadence Design Inc. (March - Nov 2000) - Created CBT and ILT for
internal and external users of browser interface for ordering chip
design.
Process Designer and Instructional Designer
. Exodus Communication (Jan - April 2001) - Created standard operating
procedures (SOPs), workflow job-aids for internal departments, and
created ILT modules for the ISO 9000 certification effort.
. National Semiconductor (May - Sept 1999)- Created ILT and SOPs for ERP
applications running on a mainframe that was to replace existing
legacy systems
TRAINING EXPERIENCE
Leadership Institute, Pacific Gas and Electric, VISA International, Exodus
Communication, National Semiconductor
. Responsible for identifying, planning, and executing needs for
training, performance, educational programs.
. Prepared short and long-term training schedules utilizing a database
for scheduling and tracking progress.
. Managed multiple projects while working closely with different
agencies to execute training programs to provide required support
resources.
Publications / presentations
. Hit the Ground Running: Long-term Learning with Handheld Devices,
USDLA 2012 Conference
. National Fire Service Video Repository
. Lighten the Load: Creating Effective Online Tutorials for Dense or
Abstract Content. ED Media Conference 2009
. CTC Survey Development
tools
. MS Project, SPSS, PHPSurveyor, Captivate, Articulate (Storyline,
Engage, Quizmaker) Camtasia Studio, Adobe Connect, Blackboard, Sakai,
ROCCE/JKO, Filemaker, Divace, Microsoft Office, and Visio.
Professional affiliations
. International Society for Performance Improvement (ISPI)
. Association for the Advancement of Computing in Education (AACE)
. American Educational Research Association (AERA)
. National Fire Protection Agency (NFPA)
. United States Distance Learning Association (USDLA)
Research Areas
. Learning analytics
. Firefighter training development
. Reuse of learning assets
. Mobile learning (mLearning)
. SCORM best practices, ADL
. Disruptive technologies
Overseas work EXPERIENCES
. Tokyo, Japan
. Moscow, Russia
Language skills / levels
. Japanese / Basic
. Spanish / Basic
. Russian / Basic
COMMUNITY leadership
. President, Potomac Chapter, International Society for Performance
Improvement (ISPI)
. Served on board of Sutter Solano Hospital, Vallejo, CA
. Founded prison meditation teacher group, Metro Washington D.C.