Customer Service Data Entry
Resume:
GARY WEBB
LEES SUMMIT MISSOURI 64063
Objective To inhance knowledge and skills in the banking and customer service fields.
Education Penn Valley Community College (1983-1984)
Kansas City, MO
Accounting
Washington State University (1980-1982)
Pullman, Washington
Marketing
Van Horn High School
Independence, MO
Diploma Obtained
Relevant UMB Bank (January 1998- August 2006)
Experience Lead reconciliation Clerk
Balancing and encoding checks
Submitting files to the federal Reserve Bank
Answering inbound phone calls
Customer Service
Arbonne International (September 2006- December 2007)
Self-employed
Purchasing of skin care =roducts
Presenting product to potential clients
TransAmerica Life Insurance =January 2007-July 2007)
New Business Department
Input Life Insurance = applications
Answering inbound calls from =nderwriters
Customer Service
GE Money (September 2007- OCTOBER 2010
Consumer Representative
Receiving inbound calls from clients
Balancing accounts
Data Entry
Customer Service
OCTOBER 2010-DECEMBER 2011(MEDIX STAFFING)
CVS CAREMARK
CUSTOMER SERVICE REPRESENTIVE
TAKING INBOUND AND MAKING OUTBOUND CALLS
DATA ENTRY,INSURANCE CLAIMS
FEBRAURY 2011-OCTOBER 2012 CVS CAREMARK SPEACIALTY PHARMACY(MEDIX)
PSR REPRESENTIVE, TAKING CALLS FROM MEMBERS
WHO HAS CHRONIC DISEASE, INSURANCE CLAIMS
CALLING DOCTORS OFFICE FOR PRIOR AUTH.
LOADING INSURANCE POLICY AND MEMBERS
DEDUCTABLE AND MOOP
AIG INSURANCE (INSURANCE OVERLOAD)
DECEMBER 20012-FEBRUARY 20123
PAYMENT VERIFICATION
ROUTE PAYMENTS TO VENDORS DATA ENTRY VERIFY DOCUMENTS
CUSTOMER SERVICE, PROOF READING DOCUMENTS FOR UNDERWRITERS
Skills
Efficient with Microsoft word
Ten-key pad
Ability to answer multiple phone lines
Customer Service
INSURANCE CLAIMS
DATA ENTRY
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