Lesley Yzquierdo
Los Angeles, CA 90026
***************@*****.***
OBJECTIVE
Seeking to obtain a position as a resourceful and confident Customer Service Representative in
an environment where my exceptional work ethic can be demonstrated as well as an opportunity
to grow and learn from other team workers.
EXPERIENCE
Customer Service Representative
Loyalty Trucking Inc. June 2010-August 2012
Responsible for all office duties such as answering phone calls and taking messages, responding
to emails, and invoicing merchandise deliveries and pick-ups using Microsoft Excel spreadsheets.
Other duties included billing and payments, along with resolving any and all questions or concerns
the customer may have with my best ability. Also maintained and organized a file cabinet
consisting of company checks, bills, and invoices. Lastly, to ensure company work standards,
made myself available to help truck drivers arrive to their pick-ups or deliveries when needed.
EDUCATION
June 2010
Metropolitan Skills Center, Los Angeles CA
• High School Diploma
August 2012
Regan Career Institute, Monterrey Park CA
• CDPH Laboratory Field Services (CPT 1) Approved
• Licensed and Certified
• CPR certified
Skills
Computer literate (Microsoft Word, Excel, PowerPoint, Access, Internet, and WordPerfect)
• Bilingual: English/ Spanish
• Self-starter and quick learner
• People skills
• Safe licensed driver
• Organized as well as great timing management