Customer Service Medical Assistant

April Arunyachaises

******@*****.***

**** ****** *****, ***** ****, CA, 90620,

CELL PHONE: 714-***-****

Objective

Medical Assistant is seeking a position with a well professional and established organization with a stable environment that will lead to a lasting career in the medical field.

Qualifications

* Able to perform front and back office procedures

* Positive attitude and a reliable person that does the job well

* Quick learner and able to muti-task everything at once

* Great customer service and patient care skills

* Bilingual English and Thai

Skills

Injections (IM, ID, SubQ)Vital SignsThroat CultureSurgical Tray (I&D, L&R)Infant MeasurementsGlucose TestingCollection of SpecimensPatient Draping & PositioningVenipuncture (Butterfly/Syringe)Medical TerminologyVisual AcuityInsurance VerificationPatient HistoryPatient Room Set UpTelephone EtiquettePhysical ExamsTray Set Up (PAP)Data Entry/ 45 wpmUrinalysisEKG'sCustomer Service

Work Experience

St. Josephs Pavillion Family Practice, Orange, CA February 2013

Room patients, take vital signs, giving injections, sending out lab orders, helping the doctors with pts, inputing pts information thru the computer (NEXGEN), assisting with Papsmears and minor surgeries, performining EKG's, giving immunizations to adults and children.

Dr. Paulynne Liang Internal Medicine, Fullerton,CA January 2012- February 2013

Answer calls, scheduling appointments for pts, rooming pts, helping with back office, drawing blood, giving injections, taking vital signs, handling the co payments, sending out lab orders, authorizations/insurance/referrals, inputing pts information into charts thru computer (practice fusion), performing EKG's, giving immunizations to adults and children, and taking care of any of the pts and their needs

Ross Dress For Less, Cypress, CA May 2007 - July 2010

Process cash/credit card payment, balance registers at the end of each shift, train employees how to run the registers correctly, ensure the front end is neat and tidy, resolve cusotmer issues and concerns, take steps to meet and exceed customer's needs

Sam's Club, Fullerton

Membership Desk, Fullerton,CA

Helping customers with anything they need, answering phone calls daily,filing customer's paperwork in file cabinets, returning and purchasing items for the customers, providing important information that the customers are concerned about.

Education

American Career College 02/2012-11/2012

American Career College - Medical Assistant DiplomaCertificates: HIPAA, CPR, & Phlebotomy InstructionAwards: Perfect Attendance & Honor Roll

Orange County Christian School - High School Diploma

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