Shanique D. McGrew
Houston, TX 77078
Phone: 832-***-****
Email: **********@*****.***
Summary of Qualifications
Moderate knowledge of medical terminology, medical billing and coding and medical insurance. Possess warm outgoing
personality with excellent telephone etiquettes. Knowledge of handling general administrative and clerical tasks. Skilled in
computer applications like MS Word, PowerPoint, Spreadsheet, Access, Publisher, Excel, Outlook, Internet and type 40 wpm
confidently. Excellent monitoring, organizational and supervisory skills. Skilled in handling multiple tasks and work under
pressure. Certification/Vocational program for Medical Assistant. Possessing both CPR & First Aid certification. Aware of the
rules and regulations relating to medical documentation (HIPAA). Ability to prioritize and organize a heavy workload, ability to
quickly file alphabetically and numerically, and fully aware of infection control policies.
Work Experience
2012-2013
Sheldon Independent School District
Houston, TX
School Bus Driver
Follow precise schedules and adjust driving according to traffic and weather conditions in order to arrive at each stop at the
designated time. Do my best to avoid accidents and may be responsible for maintaining orderliness among passengers. Ensures
the safety of the children, which may include accompanying students across the street, providing first aid in emergencies and
keeping the bus in safe, working condition. Also, required to keep records of commute times and report mechanical issues, delays
or other dilemmas.
2011
Banfield Pet Hospital
Houston, TX
Front Office Receptionist
Greet patients and provide instructions as they come in. Perform clerical and administrative tasks. Collect patient demographic
data. Analyze health insurance benefits and verify insurance eligibility. Obtain and record patients’ vital signs. Receive telephone
calls and provide relevant information. Schedule and confirm appointments. Handle incoming and outgoing correspondence.
Process requests for medical records.
2009-2010
Baylor College of Medicine
Houston, TX
Receptionist
Received emails (documents, correspondence, query etc.). Attended phone calls. Received delivered materials. (Inspection and
count the quantity). Received invoices and arranged documentations for the payments. Purchased office materials and few
materials required in office. Prepared, filed, and taken actions for significant documents we received from different view of
works. Checked time sheets of employees. Updated memorandums and receivables through server.
2006-2009
Creative Property Management
Houston, TX
Leasing Consultant/Secretary
Conferred with and advised customers regarding their housing needs. Kept up to date on properties and real estate demands and
market issues in order to prudently guide clients. Built and maintained cordial, long term relationships with customers. Directed
the entire sales process by putting strong sales skills to use and maintaining customer satisfaction. Conducted searches,
performed background check ups, scheduled appointments and presented properties to customers. Prepared correspondence,
reports, minutes, newsletters and monitored vacancies. Scheduled interviews and meetings and maintained employee files.
Education
High School Diploma
Forest Brook High School, 2003
Medical Assistant Certificate
Texas School of Business, 2009
A.A.S. Business Medical Technology Administrative Asst.
San Jacinto College, 2013