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Customer Service Accounting

Location:
Houston, TX, 77449
Posted:
March 14, 2013

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Resume:

ANALLELI URIBE

Katy, TX ***** * ***************@*******.*** * 832-***-****

Accounting Skills:

• Bilingual: Fluent in both English and Spanish. Able to write in both languages.

• Computer skills: Microsoft Office

• QuickBooks: Knowledge of the accounting software QuickBooks

• Payable Systems, Inc. (PSI):

Education:

DeVry University, Houston, Tx Campus (Graduated November 2010)

Bachelor in Business Administration with concentration in Accounting

GPA: 3.66 – Cum Laude

Employment:

Sunset Logistics Brookshire, Tx. (May 2012 to Present)

Aggreate Dispatch

• Supervised over 50 drivers

• Dispatch drivers to calls as when received, using information on customer needs.

• Initiates outbound calls to customers to resolve issues while drivers are on-site.

• Coordinate with drivers for missed pick-ups to achieve same day service.

• Verify over 300 work tickets to insure drivers get paid on time.

• Record and maintain files and records of customer requests, work or services

performed, charges, expenses, inventory, and other dispatch information.

• Determine response needed to effectively and appropriately deal with emergencies,

accidents, and breakdowns.

• Insure DOT regulations are not beign violated within drivers.

Orleans Seafood Kitchen – Katy, TX (March 2008 to May 2012)

Front Desk Customer Service/ Office Assitant

• Handled all cash and credit card transactions and handled customer service.

• Review invoices and check requests,

• Sort and match 15-20 invoices weekley

• Set invoices up for payment, process check requests to QuickBooks.

• Monitor accounts to ensure payments are up to date in QuickBooks.

• Resolve invoice discrepancies.

• Vendor file maintenance.

• Produce monthly reports on QuickBooks.

• Assist in month end closing

• Enter Daily Sales on to QuickBooks.

Internship:

Signature Media - Houston, Tx (April 2010)

Interned at Signature Media. Actively worked on:

• Pay vendors by monitoring accounst with invoices outstanding.

• Scheduling and preparing checks, also assisted in preparing Payroll.

• Resolving purchase order, contract, invoice, or payment discrepancies and

documentation.

• Pays employees by receiving and verifying expense reports and requests for advances,

preparing checks.

• Maintains historical records by microfilming and filing documents.

• Protects organization's value by keeping information confidential.

• Accomplishes accounting and organization mission by completing related results as

needed.



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