Customer Service Sales

CRAIG A. SMITH

*** ********** ******, **********, ** 19802

Telephone: 302-***-**** / Email: ***************@*****.***

summary of qualifications

• Dependable, hardworking and dedicated.

• Excellent interpersonal skills.

• Strong organizational and customer service skills.

• Outstanding ability to manage multiple projects.

• Strong time management, analytical and problem solving skills.

PROFESSIONAL EXPERIENCE

Driver/Maintenance 09/ 2012 Present

Meadwood Hospital

• Performs safety checks on the Meadwood Center van each time before operation.

• Refuels the vehicle(s) at the City of Delaware fuel pumps as needed.

• Drive the Meadwood passenger van in a safe manner following traffic regulations.

• Completes Usage Checklist, Passenger Waiver, and any other required forms and turns them in to the

designated supervisor bi/weekly in a timely manner.

• Assists participant riders in getting on and off the van, unloads groceries or shopping bags, and works with

the designated trip escort in the event of an emergency.

• Contacts back up drivers, as needed, to ensure a driver is available for all trips scheduled.

• Perform maintenance on a daily basis work on units’ healthcare properties in order to provide a well

maintained, clean, physically safe, accessible and welcoming environment for patients, staff and visitors

within a safe working environment.

WAREHOUSE ASSISTANT 10/ 2011 – 09/2012

Walmart

• Ship and receive supplies and equipment.

• Log receipt, storage and shipment data into the supply database.

• Match incoming/outgoing item identification by name, stock number, letter, code, quantity, or unit of issue.

• Receive store merchandise and assemble various bin and bulk supplies, materials, equipment, and

commodities.

• Assemble items based on priority, type of material, mode of transportation and destination.

• Use merchandise automated and manual material moving equipment, devices and systems.

• Operate steel banding equipment to secure materials.

• Receive, store, adjust, and stack materials for storage, movement, inventory verification or shipment.

• Load and unload various sized trucks and trailers manually and with forklifts.

• Utilize an automated inventory system to ensure that sufficient merchandise is on hand.

• Organize, arrange and remove stock in storage areas for maximum convenience of handling and ease of

movement and to prevent damage and loss.

• Store, stack, palletize, and rotates items considering their use, size, shape, quantity, and special handling

requirements.

• Licensed to operate (4,000 to 13,000 lbs) forklift and to drive panel, flat bed trucks and panel vans.

• Use automated material handling and identification equipment, mobile stock selectors and other

automated equipment including high rise automated storage and retrieval vehicles.

DRIVER 3/ 2009 – 10/ 2011

House Service

• Operated all equipment in a safe and efficient manner according to all relevant legislation, policies and

procedures.

• Performed daily safety and maintenance checks.

• Cleaned trucks as scheduled.

• Ensured that trucks and equipment were safely and securely stored.

• Advised the Supervisor of any requirements for maintenance or repairs.

• Practiced workplace safety.

MAIL CARRIER 3/2007 – 1/ 2009

US Postal Service

• Assured that the mail were delivered and efficiently and timely.

• Maintained the vehicle regularly to ensure it was operating in good working conditions at all times.

• Reported to the office on time and picked up items to be delivered.

• Took alternate routes if traffic is detected on the regular routes.

• Assured that the deliveries were on schedule.

SHIPPING & RECEIVING CLERK 8/ 2005– 2/ 2007

Amazon

• Assembled orders and prepared goods for shipment.

• Recorded shipment data, including weight, charges, and space availability.

• Received and unpacked materials and supplies.

• Reported damages and discrepancies for in automated system.

• Classified and arranged merchandise in order to navigate easily.

• Tagged and ordered stock inventory.

• Managed the inventory in order to keep quality control norms.

• Completed shipping and receiving report.

SHIPPING & RECEIVING CLERK 6/2004 – 8/2005

Avon

• Accurately filled customer orders.

• Assembled orders and prepared goods for shipment.

• Recorded shipment data, including weight, charges, and space availability.

• Received and unpacked materials and supplies.

• Tag and order stock inventory;

• Completed shipping and receiving report.

Sales Assistant Manager 1/1989 – 2/2004

Spread the Word

• Managed daily operations of the retail store.

• Supervised and trained over 12 employees.

• Responsible for opening and closing the store.

• Prepared daily sales reports and bank deposits.

• Coordinated and verified orders and shipments.

• Trained employees on customer service, display merchandising and sales.

AWARDS AND CERTIFICATES

• CDL license

• Employee of the month at Spread the Word.

REFERENCES

References Will Be Furnished Upon Request

Contact this candidate