Customer Service Sales

Ijeoma Amber Lee Nwabude

770-***-****

*********@*****.***

SUMMARY

Highly motivated self starter; disciplined and persistent in achieving

goals; performing well under pressure, prioritizing a variety of needs to

achieve desired results. Motivated to provide a high level of quality

through advanced communication, problem solving skills and customer service

Core areas of expertise:

Excellence in Customer Service Microsoft Office Suite, Salesforce,

and WebEx

Office Management Highly Developed Interpersonal

Skills

Medical Office Setting Decision Making

WORK EXPERIENCE

Mail Handler, United States Postal System, Duluth, GA

11/2011- 7/2012

. Warehouse position, distribution of and/or cases any class of mail

. duties incidental to the moving and processing of mail and related

mail handling equipment

. Worked varies operations including clerk craft

Office Administrator/ Manager, Home Partners Inc., Lawrenceville, GA

6/ 2011-12/2012

. Maintain the office, help to oversee and manage the office daily tasks

. Orientate new CNA's before working with clients

. Billing for Medicaid, Source, CCSP and independent clients

. Track, report and schedule supervisory visits for RN

. Answering phones, Fax, file, email, maintain all paperwork of office

. Maintaining client, case manager, and CNA relationships

. Develop and implement marketing ideas for home health care agency

Biopharmaceutical Sales Rep, Advocos, Kennesaw, GA

4/ 2009 - 10/2010

. Manage over 500 accounts and various states effectively

. Initiating interest and develop business relationships with potential

clients

. Presenting products through In-services

. Have extensive knowledge of Microsoft office/Salesforce, record

keeping and documentation

. Implement new sales techniques to create interest for products

Office and Front Desk Administrator, Resurgens Orthopedics, Kennesaw, GA

2007- 2008

. Patient Check-In and customer service

. Handle large sums of money, collecting payments, medical billing

. Oversee and manage the building and patients

. Answer phones, File, fax, copy, invoices and other clerical work

Cashier and Sales Representative, Media Play, Stone. Mountain, GA

2004-2005

. Checkout customer,customer service, and up-sales

. Aide in theft prevention

. Restocking and Inventor

EDUCATION/AWARDS/ACTIVITIES

Exercise & Health Science, KSU, Kennesaw, GA

Some College Completed

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