Customer Service Marketing

Lisa M. Adams

***** ******* ***** **** ***** IN

260-***-**** *********@*****.***

Career

Public Relations and Marketing professional with expertise in traditional and social marketing

strategy planning and implementation. Skills include media relations, project

management, creative and technical writing, lead strategic and creative meetings and

special event planning, implementation and management. Excellence in computers.

Education

Bachelor of Science Degree in Journalism; Minors in Public Relations and Marketing

Ball State University, Muncie, Indiana

Social Media ROAD Map Certification – MarketingSherpa 2012

Professional Experience

Lisa Nussa (Adams) Public Relations – Owner (1997 – Present)

Provide marketing consultation and public relations services for clients. Develop and

implement public relations plans, media relations, crisis communications, media training

seminars, special event planning, and creative and technical writing, while providing 24/7

customer service.

Clients have included: Peg Perego USA, Orthopaedics NorthEast, Community Action of

Northeast Indiana, DePuy Orthopaedics, The Learning Community, and FW Pediatrics.

LaBov & Beyond Marketing Communications -- Public Relations Manager (2011-2012)

Planned and executed traditional and social marketing strategy for clients, managed events

and served as technical and creative writer and editor.

Parkview Health System -- Community Relations Specialist (1989 –1997)

Developed and implemented marketing strategies for Parkview Health System and Parkview

affiliated physicians; helped plan and coordinate media relations; planned special events and

wrote technical and feature articles.

Charter Beacon Hospital -- Community Relations Coordinator (1987 – 1989

Business and personal references available upon request.

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