*** **** ******, ***** ******, NJ *****
201-***-**** . **********@*****.***
www.linkedin.com/pub/eileen-chinea/2/477/b47
Human Resources Management
HR professional with experience collaborating across assigned business
areas delivering a wide range of HR support & consultation in the areas of
Staffing, Employee Relations, Performance Management, Compensation & Change
Management. Strong human relations, problem-solving and organizational
skills. Extensive portfolio of success managing HR strategies and processes
within various Industries. Instrumental in boosting morale, enhancing
retention, and spearheading major resource transitions. Several years of
progressive human resources experience. Areas of expertise include:
Strategic Planning ( Performance Management ( Compensation ( Employee
Engagement & Retention
Reward & Recognition ( Team Building ( Professional Development &
Leadership ( Project Management
Employee Relations ( Coaching & Mentoring ( Outsourcing/In-sourcing
Bilingual Spanish ( PeopleSoft ( SAP ( Lotus Notes ( Outlook ( MS Office
Suite
Professional Experience
Computer Sciences Corporation, North Bergen, NJ/Falls Church, VA
(First Consulting Group Acquisition March 2008)
Human Resources Business Partner - August 2006 to February 2013
Serve as HR Support for various accounts within CSC's Managed Services
Sector Technology and Consumer Vertical within the US (e.g. Xerox,
Freescale, VF, Motorola, Westinghouse, AT&T, Educational Testing Services,
etc.)
. Handle employee relations issues by resolving any conflicts present
within supporting accounts
. Counsel Managers and/or appraisers on performance management
processes, performance issues, progressive discipline and
terminations.
. Facilitate the annual review process for supported accounts as it
relates to compensation and promotions.
. Counsel employees and managers on various employee-related laws
(e.g. FMLA, ADA, Disability, etc.).
. Partner with HR Specialists (ex. Benefits, Hrhelps, Payroll, etc.)
on employee related inquiries and issues as necessary.
. Manage and coordinate all reduction in workforce projects.
. Work with site executives for each account on seamless job
transfers, manager changes and possible re-organizations.
. Partner with Learning and Development to facilitate any new training
programs being rolled out corporate wide.
. Prepare and analyze any necessary HR reports, as well as proficient
in SAP
Special Projects have included:
. Managed Services Sector Lead for AAP
. Created Internship Program for CSC's Technology and Consumer
Vertical
. Global Lead for the transition of Xerox, Hyatt, Freescale and VF
Account employees
. Volunteered for UBS Account Welcome Event and CAP Ambassador Program
. Conducted Coach "manager" Training at all the NY Metropolitan area
accounts, and conducted virtual Annual Review Training across all
business units in the US
. Improved new hire on-boarding process for the Continuum Health
Partners account
Morgan Stanley, Jersey City, NJ
Human Resources Manager - June 2005 to August 2006
Served as the main point of contact for assigned divisions within
Individual Investor, Global Wealth Management Operations Group regarding
human resources related matters.
. Consulted with employees and managers on various employee-related
laws (e.g. FMLA, ADA, Disability, etc.).
. Handled employee relations issues by resolving any conflicts that
may be present within the departments (e.g. dispute resolution,
investigations, etc.).
. Counseled managers and/or appraisers on performance management
processes, performance issues, corrective action, progressive
discipline and terminations.
. Facilitated the year-end process as it relates to compensation and
promotions.
. Acted as the liaison with legal on immigration/visa coordination.
. Partnered with HR Specialists (ex. Benefits, HRServices, Payroll,
etc.) on employee related inquiries and issues.
. Conducted exit interviews, processed terminations, severance
packages and managed reduction in workforce projects.
. Worked with department managers and employees to ensure job
transfers and possible re-organizations.
. Partnered with the Learning & Development department to facilitate
training, program implementation and making recommendations for
training/development within various areas of the firm.
Special Projects have included:
. Managed and coordinated the Global Wealth Management Mentor Program,
and Analyst program.
. Worked with outside counsel to review and analyze all positions
within the Global Wealth Management Group to ensure Fair Labor
Standards Act requirements.
Guardian Life insurance, New York, NY - October 1999 to June 2005
Staffing Specialist - February 2004 to June 2005
. Conducted recruiting activity for assigned profit centers, and/or
support centers throughout the organization.
. Point person and administrator for the INROADS internship program
for New York.
. Acted as recruiter and consultant for the Actuarial Student Program.
. Coordinated temporary services for New York.
. Managed various Human Resources related projects as needed.
Human Resources Consultant/Associate HR Generalist - November 2000 to
February 2004
. Served as point of contact for assigned profit centers, and/or
support centers throughout the organization regarding human
resources related matters.
. Consulted with employees and managers on various employee-related
laws (e.g. FMLA, ADA, Disability, etc.).
. Handled employee relations issues by resolving any conflicts that
may be present within the department.
. Counseled managers and/or appraisers on performance management
processes, processed promotional/merit increases, counseled on
performance issues, progressive discipline and increase options.
. Conducted exit interviews and produced termination paperwork.
. Worked with Salary Administration in reviewing requests for job re-
evaluations and/or evaluating new jobs.
. Worked with department managers and employees to ensure smooth
relocations, job transfers, outplacement services and/or severances.
Special Projects have included:
. Transformed assigned profit centers into a common review date.
. Investigated proper job categorizations throughout the organization
to meet the requirements of the Fair Labor Standards Act.
. Worked with Information Technology to incorporate an electronic
signature for Sexual Harassment forms.
Recruitment Coordinator - March 2000 to November 2000
Sourced candidates from established internet sites, maintained job
listings on various sites, monitored internal job posting
processes/databases, and scheduled all interviews between applicants,
recruiters and hiring managers. Handled entire on-boarding process for
new hires (e.g. scheduled pre-employment medical exams, conducted benefit
orientations, background investigations, communications of company
benefits/human resources policies, etc.). Answered internal and external
employment related inquiries and prepared weekly recruiting reports.
Human Resources Assistant - October 1999 to March 2000
Sourced candidates from established internet sites, maintained job
listings on various sites, monitored internal job posting
processes/databases, and scheduled all interviews between applicants,
recruiters and hiring managers. Handled entire on-boarding process for
new hires (e.g. scheduled pre-employment medical exams, conducted benefit
orientations, background investigations, communications of company
benefits/human resources policies, etc.). Answered internal and external
employment related inquiries and prepared weekly recruiting reports.
SKILLS
Proficient with Windows, Microsoft Office (e.g. Word, Excel, PowerPoint),
Internet, WordPerfect, Lotus Notes, and Mainframes, SAP, People Click &
PeopleSoft (Human Resources databases)
Fluent in Spanish (written and oral)
Education & Credentials
New School University, Milano Graduate School, New York, New York
Master of Science Degree in Human Resources Management, May 2005
Rider University, Lawrenceville, New Jersey
Bachelor of Arts Degree in Psychology, December 1996
REFERENCES FURNISHED UPON REQUEST