Pamela Rentz
** ********** ******, **********, ** 06605
*********@*****.*** 203-***-****
Summary of Qualifications
Skillful and dedicated Administrative Assistant with extensive experience in the coordination, planning, and support of
daily operational and administrative functions.
Demonstrated capacity to provide comprehensive support for executive-level staff including scheduling meetings,
coordinating travel, and effectively managing all essential tasks.
Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve
accuracy and efficiency, and achieve organizational objectives.
Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and
priorities and resolve issues in initial stages.
Proficient in Microsoft Office System, FileMaker Pro, Consolidated Multiple Listing Service software, Microsoft
Windows® operating system, and Mac operating system.
Professional Experience
Hartley and Parker Limited, Inc. - Stratford, CT 2010 to Present
Executive Assistant to the Sales Manager
Serving as an Administrative Assistant to the Sales Manager of a family owned and operated liquor distributor. Provide
administrative assistance to the sales manager, help cover the reception desk when needed, assist in customer service
when needed, keep track of samples pulled by the sales reps, bill back suppliers, filing, schedule meetings between our
sales force and suppliers on a weekly basis, schedule meetings for the sales manager, schedule suppliers to work in the
trade with our sales force, assist in making travel arrangements for the sales manager, assist in planning supplier dinners,
lunches or outings, provide various reports to our suppliers (anything from depletions to accounts sold), update the
district managers and sales manager on a daily basis with their sales goals, create PowerPoint presentations for the sales
meetings, update the sales force with monthly key buys, update customer service with monthly key post offs, preform any
other administrative needs as requested.
A.J. Penna & Son Construction - Westport, Connecticut 2010 to 2011
Administrative Assistant
Served as an Administrative Assistant for a small, family-owned excavating company. Providing administrative
assistance where needed, answering of phones, filing, obtaining proposals for new cleaning company, new office furniture
and web designer, working with a web designer to update the look and content of the current website, updating of
company certifications, scheduling of appointments.
Coldwell Banker Residential BROKERAGE - Newtown, Connecticut 2003 to 2009
Senior Administrative Assistant
Provided high-level administrative support to the office manager as well as to the sales associates. Perform a variety of
key office functions including but not limited to ordering of office supplies, process new hire and termination paperwork,
accounts payable and receivable, processing of sales associate commissions, invoicing, performed application upgrades,
and trained staff in use of office computer resources and office procedures, obtained proposals for new cleaning company,
Pamela Rentz
57 Harborview Avenue, Bridgeport, CT 06605
*********@*****.*** 203-***-****
created brochures and inputted associates listings into the proper databases, assisted in implementing new office
procedures. Successfully combined and moved two Newtown real estate offices. Worked closely with and trained sales
associates in new office procedures and software that was provided to them by Coldwell Banker as well as created online
profiles for them.
Integrated Print Solutions - Bridgeport, Connecticut 2001 to 2002
Administrative Assistant
Assisted day-to-day office operations, providing fundamental support to company President and team of sales associates.
Managed accounts payable, receivable, and sales associates commissions. Ordered office supplies, processed and shipped
all fulfillment/ distribution requests, assisted sales associates in obtaining promotional products for clients, preformed any
other administrative needs as requested.
Ventiv Health Communications - Stamford, Connecticut 1996 to 2001
Office Manager
Directed day-to-day office operations, providing administrative support to the company. Started as a receptionist and was
promoted to office manager of large medical advertising agency. Ordered office supplies, scheduled administrative help
for the office, oversaw the running of the mailroom, created databases for our meeting planners, scheduled limousine
service for the company, prepared and reconciled mailroom costs, worked closely with the building management company
to provide the office with proper cleaning services and maintenance schedule, created proposals for an indoor horticultural
company and office equipment, provided IT support if needed. Assisted in the merging and moving of two medical
advertising agencies to a new location in Stamford, Connecticut. Worked closely with the IT Department to create a
uniform database for the meeting planners
Education
Norwalk Community College 1992 - 1994
UMASS at Amherst 1990 - 1991
Williston Northampton Graduated 1990