Customer Service Insurance
Resume:
MARIA T.SUAREZ
SAN ANTONIO,TX 78252
OBJECTIVE To obtain a position where I can use my Patient registration,
Office procedures, Computer and Insurance skills
SKILLS Office procedures, Telephone skills, Typing (55 wpm),
Customer Service, Insurance verification (Tricare, Blue
Cross, Humana, etc) Collection of Payments, Filing, accurate patient data for Registration process, Authorizations and
Referrals, CPT, ICD-9 Coding
EDUCATION GED 1973
EMPLOYMENT SKILLS Ability to work in a fast paced atmosphere
Excellent customer relations and rapport
Resolve customer complaints
Collection and daily deposits
Accurate patient information for records
Accurate insurance information
EMPLOYMENT HISTORY
University Health Systems 12/00 to 02/11
Out Patient Customer Service Rep
San Antonio, Tx
JOB DESCRIPTION All office procedures, obtain patient information for
Registration process, filing, data entry, insurance
Verification, authorizations, referrals, telephone
Skills, appointment scheduling, secure messaging,
Medicine refill requests, collection of payments, faxing,
Training of new employees.
University Health Science Center 02/98 to 11/1999
Out Patient Customer Service
San Antonio, Tx.
AT & T (temporary) 08/94 to 11/96
Bilingual Long Distance Operator
San Antonio, Tx
St. Lukes Hospital 02/92 to 07/94
ER Team Leader II
San Antonio, Tx
Southwest General Hospital 08/82 to 05/92
Patient Representative
San Antonio, Tx
REFERENCES UPON REQUEST
Contact this candidate