Customer Service Manager

Alexis Buhl

Accounts Receivable/Accounts Payable Specialist - Customer Service - Collections -

Property Management

*** ***** **** - ******* ****, NJ 07753

**********@*******.*** - 732-***-****

A highly motivated individual, with a proven record of excellence in job performance, seeking a position which

will reward hard work and utilize strong people, administrative and computer skills. Noted for attention to

detail and ability to perform effectively in fast-paced and highly variable environments. Exceptional ability

to work under pressure, meet deadlines and make quick decisions. Very team oriented; also work well

independently and with minimal supervision. Skilled at troubleshooting and resolving problems rapidly and

effectively. Excellent oral and written communicator; customer service oriented.

Strong work ethic ... Very personable ... Learn quickly.

WORK EXPERIENCE

Payroll Manager - AR Specialist

Roof Diagnostics Solar and Electric - Wall, NJ - February 2012 to March 2013

Responsible for weekly payroll in New Jersey, New York, and Massachusettes, verify time cards, track personal

time off. Invoice solar partners and post payments. Journal entries and bank reconciliations. Collection calls.

AR/AP Specialist - Community Manager

Association Advisors - Freehold, NJ - November 2010 to February 2012

Responsible for 18 Communities Accounts Receivable: posting payments, ACH payments, collections,

violations, HUD statements, estoppels, journal entries, bank reconciliations,

financials, and customer service. Entering invoices and processing payments.

On site two days a week for a high rise in Long Branch.

Responsible for maintaining daily operations of community.

Community Manager

Access Mgt Co - Edison, NJ - July 2009 to November 2010

Responsible for two portfolio associations and on site two days a week for a high rise consisting of 246

units. Oversee daily operations of the building, including but not limited to vendors, porters, maintenance, and

concierges. Responsible for site inspections and violations, implementing the rules and regulations as per the

by laws. Coding and approving of invoices for Accounts Payable, Payroll.

Resident collections, and reconciliations of their accounts.

Preparing monthly board packets, manager reports, minutes, and agenda.

AR/Legal Rep - AP Specialist

Prime Mgt Co - Boca Raton, FL - March 2007 to June 2009

Responsible for training AR Department in Standard Operating Procedures. Homeowner phone calls reduced

by 75%. Customer service, account reconciliation, J/E, collections, posting payments, community payroll,

coupon orders, HUD statements, estoppels, new vendor profiles, check processing, chargebacks

AR/Legal Rep - AP Specialist

Continental Property Mgt - Hollywood, FL - July 2006 to March 2007

Transferred to Prime Management to implement Standard Operating Procedures

Customer service, account reconciliation, J/E, collections, posting payments, coupon orders, HUD statements,

estoppels, new vendor profiles, check processing, chargebacks

Accounting Assistant

Wentworth Group - West Long Branch, NJ - May 2004 to July 2006

Transferred to Continental Management (sister Company)

A/R, A/P for 42 communities. Responsibilities include, but not

limited to invoice processing, bi-monthly check runs, homeowner

account reconciliations, posting payments, customer service,

community payroll, and bank reconciliations.

Pension Administrator

Pinnacle Financial Services - Lantana, FL - October 2000 to January 2004

Maintaining monthly payroll files, loan origination and maintenance, distributions (hardship, termination, and

RMD), quarterly and yearly testing, 5500's, and all administration of defined contribution plans. Data entry,

account reconciliation, and customer service.

EDUCATION

AA in Accounting

Broward Community - Fort Lauderdale, FL

SKILLS

Quickbooks, ADP, Jenark, Topps, Excel, Word, Publisher

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