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Registered Nurse Customer Service

Location:
San Antonio, TX, 78253
Posted:
March 07, 2013

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Resume:

DARLENE ANN NELSON, RN, CEN

**** ***** *****

SAN ANTONIO, TX 78253

210-***-****

FAX: 866-***-****

Personal: D.O.B. July 5, 1962

Age: 48

Married Mother of one 18 year old son.

EDUCATION:

1982 - 1985 Camosun College, Victoria, British Columbia, Canada

. University Transfer Arts and Science Program

Sept 1985 - Dec. 1987 Douglas College School of Nursing, New Westminster,

British Columbia, Canada

. Associates Degree in Nursing

Professional Positions

1. October 10, 2012 - January, 18, 2012: Baptist Emergency Hospitals -

Emerus, San Antonio, Texas (Resigned as planned to accept previous

offer to begin employment in January with Seton Medical Center

Williamson in Round Rock, Tx)

Staff Nurse in free standing, full service emergency center for adults and

children.

o Emergency Room Staff Nurse, Assumes primary responsibility for

assessing, planning, implementing and evaluating nursing care of

the child and adult;

o Collaborates with other team members in accordance with patient

needs and manages overall patient flow;

o Promotes Evidenced Based Practice on unit that sees patients

with varying acuity including the traumatically injured patient,

medical patients, patients with stroke and acute cardiac

conditions including STEMI;

o Facilitate patient transfers to a higher level of care in

accordance with EMTALA and developed policies;

o Coordinates overall care and transfer of adults and children

requiring higher level of care;

o Communicate and coordinates patient care with other health care

disciplines;

o Acts as a patient advocate and customer service liaison.

2. July 20, 2012 - October 2012: Parkland Health System - Dallas, Texas

(Travel Nurse Assignment) Emergency Room Nurse in 100 bed Level I Trauma

Center with a daily census of 400 to 600 patients.

3. February, 2012 - June 2012 Connally Memorial Medical Center

(Wilson County Hospital District), Floresville, Texas (voluntary

resignation - husband's permanent employer now in Round Rock Texas and

family planning move over next months)

. Charge Nurse/Weekend Night Shift in Level IV County Emergency Center

that cares for both adults and

children.

o Responsible for making patient care and 1st level staffing

decisions;

o Assumes primary responsibility for assessing, planning,

implementing and evaluating nursing care;

o Co-ordinates the overall clinical activities of10 bed county

emergency room that cares for adults and children;

o Co-ordinates the overall clinical activities of unit promoting a

learning environment;

o Assigns nursing staff in accordance with patient needs and

manages overall patient flow;

o Acts as a clinical resource for staff on unit that sees high

acuity patients including multi-trauma that require advanced

care and transfer to higher level of care;

o Coordinates overall care and transfer of adults and children

requiring higher level of care;

o Communicates with members of regional trauma system and local

hospitals to facilitate patient care and transfer;

o Communicate and coordinates patient care with other health care

disciplines;

o Acts as a patient advocate and customer service liason;

Facilitates evidence-based practice.

4. August 1992- August, 2011: LEVEL I TRAUMA CENTER. University

Hospital (Bexar County Hospital District), San Antonio, Texas

Staff Nurse III, working in Level I Emergency/Trauma Center, ICU,

Interventional Radiology

Following are areas worked within University Hospital from 1992 until

2011 During these years I continued to work per diem, full time or

part in the Emergency Center. In total I was employed for 20

consecutive years at University Hospital.

University Hospital continued

EMERGENCY CENTER 1992-1998 and 2006-2009 Full time Staff Nurse and

Team Leader in 46 bed Level I adult and pediatric emergency Center

. Level I Trauma Center serving 26 counties. Safety net hospital for the

uninsured. University Hospital receives severely injured and ill patients

from all over South Texas as part of the Med Com system. All specialties

are in-house 24/7 and every specialty service is represented in patient

care in the Emergency Center (i.e. Chest Trauma, Transplant, Burn Service,

Orthopedics, OB/GYN, Plastics/OMS). University Hospital is also the

designated hospital for detoxification from alcohol and substances as well

as the cities crisis center for patient's with psychiatric illness.

University Hospital see approximately 176 patients daily to include

Trauma, Medicine, Pediatrics, Psychiatry and Crisis Stabilization for

addictions.

o Proficient in the care of critically ill Medicine Patients, Pediatric

Multi Trauma and Burn Patients;

o Proficient in advanced care such as ICU of patients as patients may be

admitted in the ER for up to a day and proficient with the care of the

patient with: (all listed also encountered frequently in Radiology/Angio)

. Mechanical Ventilation

. Arterial Lines to include monitoring

. CVP lines to include monitoring

. ICP drains and monitors (Ventriculostomy/and ICP monitoring)

. Chest tubes

. Level I Trans-fuser

2006-2009 AND 1992-1998 Staff Nurse III -Level I Emergency/Trauma Room

Staff Nurse III- Regular Part Time 36hours weekly. Level I Trauma

Center Required proficiency in adult and pediatric emergency and

critical care nursing and strong triage skills.

. 1998-2009 Also worked per diem in Interventional Radiology

INTERVENTIONAL RADIOLOGY-TRAUMA SERVICE 2009-2011- Rotating Charge

Nurse for entire Radiology Department at Night to include, Angio- gram,

Neuro Angio-gram, Nuclear Medicine, MRI, CT and Sono gram. The

Interventional Radiology department is a essential part of the Level I

trauma mission of University Hospital and treats patients who have been

transferred in from 26 counties or from the scene in need of immediate

services such as embolization of massive hemorrhage or coiling of cerebral

aneurysm. Patients received while Radiology/angio nurse are most of often

new trauma, neuro-surgical or seriously ill Medicine patients. (this

position worked closely with ER and included working in ER until call went

out for the Radiology Nurse to respond. Shift involved working as ER

Triage Nurse, Trauma and Medicine Resuscitation Nurse and Angio-gram

Nurse)

Member of "CODE ANGIO/TRAUMA rapid response team (2009-2011)

o Responded to all Traumas in ER and provided care of the patient(s) in ER

when TRAUMA room required extra nurses. Responded within 15 minutes to any

trauma call of patient needing to have Emergent Angio gram and would

continue resuscitation of patient in ER, from ER and during angio-gram;

o Responded to and cared for patients with acute stroke that may benefit

from direct arterial endovascular thrombolytics;

o Responded to and cared for patients in need of Neuro-Surgical

Endovascular Intervention to include acute rupture of aneurysm or AVM;

o Proficient in Procedural Sedation and caring for patient under general

anesthesia and

. Rotating Charge Nurse for entire Radiology Department at Night

to include, Angio-gram, Neuro Angio-gram, Nuclear Medicine,

MRI, CT and Sono gram.

As a Staff Nurse III in both ER and Radiology promoted an Evidenced Based

learning environment with such activities as giving in-services,

producing power point presentations for advanced skills, precepting new

employees, teaching pediatric and trauma modules in internship program,

and overseeing yearly competency based mandatory education.

. 2000 - 2001- Staff Nurse I - Full time/Part Time: Neonatal Intensive

Care (University Hosptial)

. 1998 - 2001 - Float Pool RN: Pool RN: (PACU, Pediatrics, ER,

Radiology) (University Hospital)

. 1992 - 1998 AND 2006 - 2009 - Staff Nurse/Team Leader - Full time:

Emergency Room - Level I Trauma Center Required proficiency in adult and

pediatric emergency and critical care nursing and strong triage skills;

o

5. January 24, 2011- November, 2011 LEVEL II ER Methodist Health Care

System/HCA, San Antonio, Texas

. Advanced RN in Level III Emergency/Trauma Department that was a

certified Stroke and Heart Center with census of 146 patients daily

(voluntary resignation due to personal medical/surgical need)

1998 - 2003 Favorite Nurses Agency San Antonio, Texas

Emergency, Pediatric Per Diem RN

Agency Registered Nurse in Level II, III and IV Trauma, Adult and Pediatric Centers;

Requires proficiency in adult and pediatric emergency nursing, critical care

1998-2000 Methodist Health System San Antonio, Texas

Staff Nurse II, Part-Time Pediatric Telephone Triage

Part time telephone triage nurse for the sick and injured child;

Requires advanced knowledge of childhood development, illness and injury as well as

Pediatric Emergency Nursing.

1992 Flying Nurses San Antonio, Texas

Temporary, Adult and Pediatric Emergency RN

Completed 3 month temporary, travel assignment at Southwest General Hospital a Level

II Trauma Center;

Requires Proficiency in adult and pediatric emergency nursing and triage.

1987-1992 Shaughnessey Hospital Vancouver, B.C

Critical Care, Emergency Room Registered Nurse

1987-1989 Full time critical care float pool Registered Nurse in a Canadian Regional

Referral, Tertiary Care Hospital. Proficiency in medical surgical nursing, critical

care nursing to include spinal cord injury critical care;

1989-1992 Full-Time Staff RN and Charge Nurse in Emergency Center.

Certifications

. 1989-(Current) Advanced Cardiac Life Support - Expires 05/2014

. 1996- (Current) Emergency Nurses Pediatric Course - Expires 05/2014

. 1994 -(Current) Pediatric Advanced Life Support - Expires 05/2014

. 1996-(Current) Certified Emergency Nurse - Expires 11/2014

. 1993 -(Current) Trauma Nursing Core Curriculum- Expires 06/2012

. 2011 (Current) Stroke Certification

. 1996-1999 Course in Advanced Trauma Nursing

. 2000- Neonatal Resuscitation Program

Committee Activity:

. Magnet Champion - During Universities Magnet Journey and After

Certification

. Chair Clinical Ladder Committee

. Chair Magnet Unit Council - Emergency Center

. Peer Review and Hiring Committee - Emergency Center

. Member Radiology Unit Council - Development and Evaluator For Yearly

Annual Competency Testing - Current

. Member Radiology Unit Education Council

Evidenced Based Nursing Projects in Development of New Policies/Guidelines

. Development of Procedural Sedation Annual Competency - 2010 Radiology

. Gathering of Research to Support New Unit Policy to Utilize ETCO2

monitoring during procedural sedation - 2010 Department of Radiology

and Interventional Radiology

. Pediatric Skill Competency Evaluator - 2008, 2009 Emergency Center

In-services:

- CIN and risks of contrast media - 2010

- Compartment Syndrome from Extravasations of Contrast Media - 2010

- Pulmonary Contusion in Children and Adults - 2008

- Approach to the Child with Croup - 2008

- Nursing and the Law - 2008, 2009 (New Graduate Internship Program)

- Care of the Cardiac Patient - 2006, 2007 ( New Graduate Internship

Program)

- Safe and Appropriate Use of Restraints in the Emergency Center (2008)

Further list available

CEU Presentations:

- Renal Injury and NSF Related to Iodinated Contrast and Gadolinium -

2009 St Phillips College Annual Radiology Conference



Contact this candidate