Richard Walker
Auburn Hills, MI *****
Phone: 248-***-****
*************@*****.***
OBJECTIVE
Your organization may need someone with my abilities. For over thirty years I have been involved in sales and management with the steel industry. I am sales oriented and possess a strong commitment to customer service. I am able to work independently and have excellent communication and problem solving skills. As a salesman, I have booked orders throughout the Nation and Internationally.
I have developed the skills to effectively process customer orders from entry through delivery. Another skill I have developed is the ability to resolve customer issues by clarifying customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. The scopes of my responsibilities have included maximizing profit and minimizing cost through the ordering and expediting of material within inventory control systems.
The development of my management skills began at Oakland University, where I was awarded a Bachelor of Science degree in Management. In my previous employment I have assisted in the daily administration and operation at the office. In the absence of my supervisor I managed district offices.
I am interested in enhancing my professional development and establishing a long-term relationship with a company such as yours. I would be happy to discuss with you how my education and experience could be utilized by your organization.
WORK EXPERIENCE
Sales Representative Elite Stainless Steel, Warren, MI 09/2011 – 10/2012
Sales of stainless steel strip and coil
Sales Representative HTC Tool & Cutter, Clinton Twp., MI 06/2007 – 04/2011
Sales of cutting tools
Inside Sales Basic Line, Madison Heights, MI 06/2004 – 02/2007
Inside sales of industrial supplies
Inside Sales Belmont Equipment, Madison Heights, MI 04/2002 – 02/2004
Inside Sales of EDM supplies
Sales Representative Alloy Metals International, Rochester Hills, MI 10/2001 – 03/2002
Sales of all forms of high temperature metals
Regional Purchasing Manager Copper & Brass Sales Inc., Eastpointe, MI 05/1999 – 10/2001
Purchasing and expediting all forms of metals
Sales Representative Wolverine Metal Company, Warren, MI 05/1993 – 05/1999
Sales and purchasing of stainless steel coils
Sales Representative TCT Stainless Steel, Sterling Heights, MI 03/1990 – 05/1993
Sales of slit and tempered stainless steel coils
Sales Representative Universal Stainless Technologies, Warren, MI 01/1989 – 02/1990
Sales of slit and tempered stainless steel coils
Sales Representative Merit Stainless Steel, Auburn Hills, MI 11/1985 – 01/1989
Sales of slit and tempered stainless steel coils
Inside Sales Rolled Alloys, Temperance, MI 08/1977 – 09/1985
Inside sales of heat and corrosion resistant alloys