**+yrs of exp on IT Infrastructure Support, **yr of full time education (Fulltime 3 yrs Diploma in Computer Science & Eng after 12th) pursuing BCA final year - seeking for suitable permanent US / UK / Europe sponsorship positions for the forthcoming cycle of H1B petitions, change from B1 to H1B or L1 jobs, on IT Infrastructure Support on VMware / Wintel / Windows Server Operating System / Hardware, Desktop, High End Workstations & Laptop positions, in any sector. Currently, possess US Business VISA valid till 2018. Okay for Windows Desktop / Semi technical jobs too, ready available resource to travel immediately for any urgent requirements on short term projects / assignments.
Anand M.B.
*****-**@****.***
*****.*************@*****.***
BENGALURU – INDIA
Mobile: +91-991*******
Objectives
A challenging position in a growing company that will build my technical abilities, help others and allow me to scope upward & betterment of the Company.
Experience(s)
Presently a computer freelancer from October 1, 2012 to till date.
Short term US onsite assignments, projects / trips:
1. Infinite Computing Systems, Cedar Rapids - IOWA, USA - 2012 - Transition / knowledge transfer.
1. Wipro Technologies, TROY - New York, USA - 2008 – Transition / knowledge transfer.
Worked as Senior System Administrator for Infinite Computing Systems Pvt. Ltd, Mumbai – India, was deputed on training at DATA CENTRE @ Global headquarters in Cedar Rapids, IOWA, US form April 03, 2012 to September 30, 2012.
1. Maintaining 3 No’s ESX 4i hosts, a small Virtual Infrastructure & creating the VM’s (Windows 2003/2008/2008 R2, Linux CentOS 5.x, SQL Installations) for project’s & testing. Scheduling VM’s cloning for Backup purpose.
1. Windows Desktop’s & WINTEL Server maintenance 2003, 2008, 2008 R2/ Win 2008 Active Directory – OS/Patch/Applications, configuring MS OUTLOOK/PST, Installations & Trouble shooting.
1. Wireless Router BUFFALO N +1 configuring & Maintenance.
1. ASTARO (ASG) Firewall maintenance, Firmware upgrade, monitoring & configuring VPN on client.
1. MS Exchange Server 2003 Level 1+ Support – Creating AD user accounts/ email ID’s, PW Reset, revoking, access permissions, achieving mail box.
1. Maintenance of Spam Block through http://www.spamblockerservices.com for corporate mails.
1. Windows 2008 R2 Active directory backup, Weekly & Monthly on HP Tape 1.2 TB & automated Backup of DATA through Microsoft Data Protector & Manual backup on requests.
1. Vendor Management, maintenance of VOIP & EPABX telephone system
1. Preparing KB documents for smoother and effective IT Operations.
Was a Computer freelancer from 26.11.2010 to 29.02.2012.
Worked as Senior Systems Engineer/Team Lead as contractor @ Hewlett Packard, Bengaluru deputed from BhilwaraInfotech, Bengaluru - INDIA from 15.07.2009 to 26.11.2010.
Project: -VMware & Wintel –Virtual IT Infrastructure project for HP Software Education Services&Surgient support.
1. Managing offshore team.
2. Coordination with Onsite Team for project related activities/updates.
3. Attending weekly meetings with Onsite team / delivery managers related to project updates.
4. Knowledge sharing to the team.
5. Assisting & guiding the team in preparation of technical/inventory documents for smooth running of the project.
1. Provisioning/scheduling the of VirtualMachines / Infrastructure to various HP Products i.eQuick Test Professional /Load runner/Service Manager/Asset Manager, etc..to the virtual classes happening worldwide.
2. Provisioning VM for Certification courses on HP Products.
3. Deletion of huge logs created in virtual machines by certain application.
4. Windows patching in Virtual machines.
5. Maintenance of the virtual lab / library.
6. Updating of application licenses in the Virtual Machines.
7. Coordination with technical instructors through mail & telephonic to help resolve issues related to VM’s.
1. Maintaining a small Virtual Infrastructure 3.5 for another project - BTO project, creating the VM’s for testing and R&D applications.
Was a freelancer in computer servicing & maintenance after 17th November 2008 to 14.07.2009
Worked as a Senior Systems Engineer in Wipro Technologies, Bengaluru-INDIA from12th,July 2006 to 17th November 2008.
Project: VMware/Wintel Support
Team Size: 8
Training &Certification Completed: Undergone training on VMWare - VI 3 Install & configureVmware Certified Professional (VCP310)
1. Periodical Windows Patch installation on all Guest OS-Windows.
2. System Administration on Windows –Guest OS.
3. Managing offshore team
4. Attending meetings daily & weekly related to project.
5. Preparation of Technical documents related to the project.
6. Coordination with Onsite Team for project related activities.
7. Planning & implementation of periodical Guest OS Patches,
8. Follow-ups for the approval from various groups Application owners/Server owners for scheduling & implementation tasks.
9. Knowledge sharing to the team.
10. Working on ITIL Process partly -BMC Remedy ticketing tool
1. Incident Management, Change Management & Problem Management.
1. Providing RemoteSupport for all virtual infrastructures (ESXServers & Guest OS support) for a DATA CENTRE in US.
2. Installation of Windows OS on Guest VM
3. IBM Server - BIOS/BMC/RSA II up gradation for ESX Servers
4. Building of ESX Servers.
5. Weekly Generating performance reports-Max Usage of CPU, MEMORY, NETWORK& DISK for all ESX and Guest OS.
6. Monitoring alerts – CPU Usage, Memory Usage
7. Generating backup reports, anti virus reports/documents, uploading on Company Websites etc etc..,
Previous Project
1. Server Hardware Inventory& health checkup of servers.
2. Vendor Coordination for Hardware/Support related issues
3. Windows 2k/2k3 ServerConfiguring & Maintenance,security patch deployment on servers.
4. Remote Monitoring of WindowsServers using MOM, InterMapper&trouble shooting using Dame Ware, RDP.
5. Configuring DNS, DHCP, Active Directory, Group Policy, User Account Creations.
6. Logging calls with remedy ticketing tool, MHP Alert (scheduling maintenance) was figured through Intermapper.
7. Backup Monitoring using Veritas Backup Exec, Netbackup.
8. Backup reporting & documentation. Automated mails regarding backupstatus using NetbackupAdvace reporter etc.
9. Migration of user account from win2k to win2k3 using ADMT Tool.
10. Active Participation ofWINTEL Tower activities& Consulting.
CMS Group of Companies, Bengaluru from 22-12-2003 to 10-01-2006
Deployed@DataCentre,Ingvysya life Insurance Co. Ltd as Facility Management Services/Site Engineer @Hosur Road.
1. Coordinating with branches all over India technically i.e. about 36 locations in India, being Data Centre Bengaluru, Hosur Road ING Corporate Office.
2. Installations& Configuring of Operating Systems (WIN Advanced Server, Win2k, XP, WIN -NT4.0 Server), Installations of Customized software’s for the company.
3. Maintenanceon Branded Servers (IBM& HP).Hardening of PC’s& Serversby executing the scripts givenby the ING Team.
4. Periodical Security Patch’s Deployment on Servers, PC’s&Laptops BIOS/Firmware Updating.
5. ConfiguringRAID, DHCP, DNS.
6. Taking backup of Weekly ERD / System State in a floppy of all Servers, checking the connectivity/Pinging locations of other branches Servers/Routers.
7. HP Network Printer Configuration thro TCP /IP.
8. Configuring of AS400 Client &Print configuration through PC Print from AS400.
9. ConfiguringCheckpoint NG, VPN Connectivity.
10. Support on Application software MS Office, Outlook Express, and Microsoft Outlook.
11. Setup the LAN Environment at new branch @ Malleswaram, INGVYSYA.
SYSTEM ADMINISTRATON
1. Creation of LAN - ID in WIN2000 Ads, Creation of Users
1. Folders in File Server sharing / security, folder permissions to the users, Internet Configuration.
2. Proxy Settings, LAN Settings, Reservationof IP and MAC Address for Internet in DNS Server.
3. Checking theLogs of Servers incase if any problem (Application, Security & System)
BACKUP
1. Taking Backup’s in VeritasBackupExec 9.0 for Windows using IBM LTOTapeLibrary, Job creation, ADHOC Backup & Scheduling, Inventory, Cataloging,Restoring,Creation of Media Sets.
2. Online & Offline Backup of MS Exchange Server 5.5, Fileserver & SQL Server, saving the backup logs, testing if backup successful byrestoring some backed up files, saving the restored file &log.
3. Tape Maintenance Sending tapes to otherlocation for off-site storage etc
4. Backup & Restoration of Windows NT.
ANTIVIRUS SERVER
1. Maintenance & Configuring of Centralized Antivirus Server McAfee (e-Policy Orchestrator) EPO 3.5
2. Periodical Downloading of new SDAT Antiviruspatches into server for other branches to access thro FTP.
3. Pushing the SDAT’s in aDomain, Scheduling Antivirus server (task creations) to pull periodical updates i.e. Dat+Engine from site and push Dat+Engine to Client PC’s in a Domain etc.,
4. Manually updating the SDAT in client PC’s if any problem, Monitoring &saving the logs etc.
MS EXCHANGE SERVER 5.5
1. Mailbox Creation’s &Outlook Email ID’sCreation, Configuring to clients, creation of personalfolders tousers, setting mailbox limits.
2. Daily Online backup& Weekly Offline backup by stopping the services(MicrosoftSystem Attendant)of Server totake Weekly, Monthly & Yearly through VeritasBackup Exe 9.0 for Windows.
3. Checking the mailsfrom ING Network to Other Mails and Vice Versa, Groups creation and adding usersto particular groups,send and receive access permission etc,. redirection mailsto outside ING Network, Weekly ERD backups etc.,
4. Creation of user ID’s and password of company related Web application portal ie
E-Workplace, and BOSS (Branch Operating Support System).
Deployed @ TATAAIGLIFEINSURANCECo. Ltd, Bengaluru
1. System Administration & Maintenance of WIN NT 4.0 Servers (PDC and BDC).
2. Trouble Shooting of PC’s& Laptop's (IBM), HPDesktop’s, Dell Laptops, Dell Server Power Edge1750 & Unbranded.
3. Updating /Deploymentof Service packs, anti -Virus and Login scripts.
4. Installationof Customized Software’s developed by the company.
5. Preventive maintenanceof Servers by creatingEmergency Repair Disk’s (ERD), Backups.
6. Ghosting of Customized O.S.
7. Technical Support through VNC& NetMeeting.
8. Installation& Maintenance N/W Printers HP- Web Jetadmin through TCP/IP.
9. Citrix 6.3 & 7.0installation - Clients setup, IBMAS400 ClientAccess Setup.
10. Setting up of Video Conferencing through LAN, etc...
11. Configuring clientsin Exchange Server.
12. Monitoring leased lines - 2 Mbps, Integrated Switching Digital Network, Cisco- 3500 Catalyst Switches, and Cisco Router 3600.
INFO-SERVICESFranchise for IBM GlobalServices,Bengaluru from 01.07.2002 to 31.10.2003
1. Worked as Senior Technical Support Engineer
2. Assembled IBM Servers, Rack mounting, Installation of Windows server operating systems.
3. Server Hardening.
4. Patch deployment and bring to production etc..
5. Cascading of servers, through KVM Switch and checking for connectivity in KVM Switch..
1. Handling Escalated calls for all IBM PCs (Net vista 300 GL, PL, Aptivaetc.,
2. High End PC’s– Intelli-Station MPro&EPro.
3. IBM Laptops (ThinkPad’s),Installation ofoperating systems
4. Antivirus, Configuring, Updating of BIOS,Updating Firm-ware, troubleshooting through diagnostics software, checking the Harddisk for fitness test by IBM Utility Tool i.e DriveFitness Test (DFT).
5. Hardware &N/W troubleshootingand installation for allIBM systems, preventive maintenanceand telephonic support of PC relatedproblems.
6. Installation of IBM Servers Rack Server, mounting, setup& Blade Servers - @ Server 335, 345, 225, 205.
7. Netfinity -3500 ( PII, PIII & PIV Xeon Servers), Cascading Rack Servers through CCO
(Cable Conversion Option) C2T Cable.
1. Connecting to KVM Console Switch / O S C A R Switch (On-Line-Screen-Capture& Activity Reporting).
2. Configuring H/W & S/W RAID&RAID LEVELS- 0, 1, 1E, 5 & 5E through IBM Server Raid Manager CD.
Deployed @ KARNATAKA BANK,Bengaluru
1. Maintenance& Configuration of all IBM PC’s & (Laptops) Think Pad, Installation of O.S.
2. Establishing LAN connectivity to Data Centre Server for FINACLE 6.0 Software for Bank Transactions.
3. Installing Antivirus/ Updating, Configuring Printer to clients.
4. Maintenance and trouble shooting of IBM INFO PRINT32 Printer & N/w etc, taking care of 25 locations through out Bengaluru.
K.K.E.C.S, Bengalurufrom04.12.2000 to 04.05.2002
1. Worked as System Administrator.
2. Installation of Software’s WIN98, WIN NT, MS OFFICE, C++, COBOL,FORTRAN.
3. PASCAL etc. OS Installation of branded and un branded.
4. PC’s,Diagnosing Hardware Maintenance& trouble shooting.
5. Configuring networkprinters,LAN Connectivity & lab maintenance.
6. Vendor Coordination etc.
M/s.BaidyanathAyurvedBhawan Ltd, Bengalurufrom07.06.1999 to 02.12.2000
1. Worked as System Administrator.
1. Installation and Configuration of Windows 95, 98SE, MS OFFICE.
2. Maintaining of billing package developed in FOXPRO.
3. Software installations, Data Backup, tally package.
4. Vendorco ordination etc.
Forest Department,Mysore from 27.11.1996 to 12.06.1998.
1. Worked as Computer Technician.
1. Installation and Configuration of Windows 95.
2. Dot-matrix printer configuration, MS OFFICE.
3. Hardware & Pc Maintenance.
M/s Floortech Inc., Bengaluru from 01.01.1996 to 05.08.1996.
1. Worked as Computer Operator.
1. PC Maintenance, OS Installations, Printer maintenance, documentation in MS OFFICE.
Educational Qualifications
1. Pursuing (B.C.A) Bachelor in Computer Application distance education from Sikkim Manipal University, Bengaluru.
1. Diploma in Computer Science from board of technical education Govt. of Karnataka,Bengaluru in the year 1992 securing 62.8% (first class).
1. Pre University Course (Physics, Chemistry, Math’s& Biology) at Veerasaiva College, Bellary from Pre-University Board, Bengaluru -Karnataka in the year 1988.
1. S.S.L.C.at Railway High School, Guntakal from SSC Board for Education- Hyderabad,- Andhra Pradesh - in the year 1985.
Training & Certifications
1. Completed ITIL V3 Foundation certification – candidate Number sr6621624 in the year 2010.
1. Undergone Citrix training CTX-1259AL Citrix XenApp (Presentation Server 4.5 Administration, in the year 2008.
1. Undergone training on VMware–(VI3) Install & configure, VMware Certified Professional (VCP310)– VCP ID: VCP028796. In the year 2007.
1. Cleared Certification on Managing & Maintaining a Microsoft Windows 2003 Environment (070-290) in the year 2004.
1. Cleared Microsoft Certified Professional on Windows XP Professional (070-270)
Short Term Course
1. Completed a course on WINDOWS 2000 ADS for the period of 3 months in BIIT,Bengaluru.
Apprenticeship Training @ B.E.L, Bengaluru from 10.01.1994 to 09.01.1995
1. Attendance Data Maintenance of M/S. Bharat Electronics Limited, Bengaluru, software developed by M/S KELTRON using FOXBASE.
2. Generating Discrepancy reports by S/W, printing of Attendance data of 6000 employees through UNIX.
3. Maintenance of Attendance Data Capturing Machine.
Passport Details
Number: F9313346
Issue Date: 31 July 2006
Expiry date:30 July 2016
US Business VISA Issue date: 10 June 2008
US Business VISA Expiry date: 08 June 2018
Other Curricular Activities
Reading, writing, sports, and internet,technical updates related computers, etc.
Date: Updated
Place: Bengaluru (Anand M.B)