Management Manager

Carina Fernandes Panchal

C-**, Namaskar Society, S.V. Patel Road, Nr. Poonam Nagar, Andheri

(East), Mumbai 400 093

Mob: 982******* Email: ***********@*****.***

CAREER OBJECTIVE

To leverage my strengths as an effective human resource personnel and

partner with the organization towards attracting, developing and retaining

talent; thereby ensuring significant contribution to the organization's

performance and continuous learning for self.

PROFESSIONAL SUMMARY

. A dynamic & versatile professional with 8 years experience in Human

Resource Management

. Presently associated with Oberoi Realty Limited as Manager - HRD with a

key focus on Talent Management, Learning

& Development, Employee Engagement and Operations Management.

. Sound knowledge and implementation experience of HR practices and end-to-

end HR life cycle as a strategic advisor, employee champion and change

agent

. Team player, known for professional excellence, efficiency and

resourcefulness with a strong orientation towards people and processes

. Effective communication & interpersonal skills with track record

of managing customer expectations through interventions that support

delivery of business objectives

COMPETENCIES & SKILLS

. Learning & Development

. Performance Management

. HR Policies & Practices

. HR Operations

. Change Management

. Employee Engagement

. Team Management

. Organisation Planning & Structure

PROFESSIONAL EXPERIENCE

OBEROI REALTY LTD. (JULY 2006 TILL DATE)

DESIGNATION: MANAGER - HRD

Heading Talent Management team as HR Business Partner providing people

solutions; designing, deploying & managing effective engagement,

development and retention practices in alignment with unit business

strategy within framework of organization's objectives and policies.

Learning & Development:

. Developing the Learning and OD strategy and processes, training needs

identification, evaluation, conducting cost benefit analysis and

budget monitoring

. Partnering with business units in designing framework and

implementation of customized interventions that enable achievement of

business and behavioral outcomes in areas of business, performance

management, organization change management, developing leadership

competencies for high potential talent and culture building.

. Engaging relevant institutions and vendors for effective program

delivery

. Implemented behavioral and technical training interventions for

employees across levels viz. Executives, Managers and executive

programmes for Leadership team

. Seek nominations from line managers for relevant open programs

. Played a key role in conceptualization, design & delivery of MDP for

mid management cadre

Performance Management:

. Implementation and managing effective performance management metrics

across the organization

. Facilitated line managers in setting of Key Result Areas for their

teams and educating employees about the system

. Execution & monitoring feedback mechanism by way of monthly review

notes to ensure continuous communication between line manager and

subordinates at regular intervals

HR Operations & Process Improvement:

. Conceptualized and designed people centric policies, processes in line

with corporate objectives

. Ensuring fair and consistent enforcement of policies to maintain

discipline & harmonious working environment

. Drafted standard operating procedures for all important processes

within HR

. Monitoring all activities carried out with respect to HR life cycle in

accordance with set standards

. Reviewing HR processes and provide reasonable business solutions for

improvements

. Advising top management on sensitive and confidential staff issues and

priorities

. Addressing workplace concerns raised by employees within stipulated

TAT's

. Conducting regular internal audit in terms of processes followed,

documentation, adherence to policies and standard operating procedures

to ensure system of internal control and consistency in quality of work

done

. Analysis of data in the form of monthly, quarterly & varied theme

reports presented to the management for effective decision making

Employee Engagement and Internal Communication:

. Designing and deploying employee engagement initiatives at regular

intervals

. Managing communication of HR matters within the organization through

portal, newsletter and broadcasts

Talent Acquisition:

. Provide acumen & forecast manpower requirement based on organization's

business plans and mapping the same in annual budget

. Conducting regular checks to track changes in manpower budget

. Collaborate with talent acquisition team for sourcing manpower through

various channels

. Designing job descriptions for new roles

Compensation & Benefits:

. Preparation of Annual budget for HR & ES team

. Rollout of annual increments

. Monitoring of payroll process & providing support to payroll to ensure

timely and accurate payout of salaries

. Tracking adherence to grading structure and parity in compensation

across grades and departments

. Assisted in compensation benchmarking undertaken in partnership with

Hewitt

. Assisted in employee satisfaction survey in partnership with Great

Places to Work

Team Management:

. Recruiting, developing & mentoring direct team to achieve KRA's and

business results whilst ensuring team synergy

. Inspire team and peers to live by organisational values and instill

sense of ownership to accomplish important goals

Noteworthy accomplishments:

. Independently handled the core business unit of the organization

comprising of 50% of the staff strength of which

40% is based at different projects across the city

. Core team member in establishment of the HR architecture for the

organization

. Spearheading "Health-O-Meter", an organization wide Health Check

Programme

. Proposed new initiatives as part of annual HR strategy & ways to

improve existing practices

. Independently drafted the recruitment policy and designed related

templates to streamline recruitment process

. Designed framework & implemented process for assessment of interns as

part of Summer Trainee Program

. Conducted presentations on relevant subjects within team for knowledge

enhancement

. Editorial team member for HR section of in house newsletter

. Defined framework for 'Employee of the Year' as part of Reward and

Recognition Programme

. Played a key role in implementation of Disaster Management System

. Core Team member in implementation of Personnel Management module of

SAP

. Implemented background verification process for senior management

cadre

. Assisted in various interventions with leading consultants for

formulating HR architecture, SOPs and HR Audits

Previous roles held:

. April 2008 - February 2011

Solely responsible for managing business-aligned practices & HR life

cycle for business functions accounting for approx. 70% of the

employee strength

. July 2006 - March 2008

Handled all operations for HR & Employee Services

ACE MEDIA RESOURCES (OCTOBER 2004 TO APRIL 2006)

DESIGNATION: RECRUITMENT EXECUTIVE

. Handled junior and mid level requirements for insurance & banking

sector

. Sourced candidates based on the brief given, screening of

r sum 's, conducting interviews and counseling candidates whenever

necessary

. Coordinated with clients for scheduling interviews, conducting

reference checks for shortlisted candidates and ensured regular follow

up with candidates up to date of joining

. Identified revenue generating industries and targeted the same for

business opportunities

. Managed all HR activities for the parent company, Silicon Valley

Systems, an IT firm for a period of 6 months

Completion of joining formalities, issuance of letters, employee

database management and exit formalities

Maintained attendance and leave records

Assisted in annual appraisal process

Responsible for HR related broadcasts sent to employees

Escalated employee grievances to management

Organized engagement and welfare activities such as "Star of the

Month", annual picnic etc.

PRESSMAN ADVERTISING & MARKETING PVT. LTD. (JUNE 2004 TO SEPTEMBER 2004)

DESIGNATION: JUNIOR COPYWRITER

. Conceptualized and executed creative's based on brief given

. Proof reading of annual reports and financial results for client

companies

. Supervised the making of a corporate film for a stock broking firm

. Prepared brochure content for industrial events & exhibitions

organized by CII

. Conducted research and prepared reports related to IT, Pharma and

Construction sector

PROFESSIONAL TRAINING

. DISC Profiling

. Training & Development

. Competency Based Interviewing

EDUCATIONAL QUALIFICATIONS

2006-2009 - Master of Business Administration specializing in Human

Resources & Behavioural Sciences from Narsee

Monjee Institute of Management Studies (NMIMS) with CGPA of 3.19

2004 - Post Graduate Diploma in Advertising & Marketing from Xavier's

Institute of Communications with A grade

2002 - B.Com from University of Mumbai through St. Andrew's College with

Second class

1999 - H.S.C from Maharashtra State Board through St. Andrew's College with

First class

1997 - S.S.C from Maharashtra State Board through St. Joseph's High School

with First class

PERSONAL DETAILS

Date of Birth : 20th March 1981

Marital Status : Married

Languages Known : English, Hindi, Marathi and Konkani

Interests : Music, Photography

[pic]

Contact this candidate