Customer Service Representative
Resume:
Rebeca Chavarria
Flushing, New York 11355
******************@*****.***
Objective: Multi-skilled, self-motivated professional seeking a position in a mental health organization with possible future opportunities to grow.
Education: Touro College
Mental Health Counseling
Expected Graduation: August 2014
Queens College of the City University of New York
Bachelor of Arts in Psychology, August 2011
G.P.A- 3.0
Skills: Bilingual (Spanish), Communication Skills, Multitasking, Proficient in Microsoft Word, Writing/Critical Thinking, Team player
Professional
Experience: Bowery Residents Committee (SPAN), Brooklyn, NY
01/12-07/12 Discharge Planner
• Administered Intake’s to clients
• Referred clients to a substance abuse treatment or mental health programs
• Reactivated/Reapplied Medicaid on client’s behalf
• Completed the supportive housing 2010E application on clients behalf
• Provided program presentation at Riker’s Island
• Provided court visitation
Walgreens, Whitestone, NY
05/06-12/11 Customer Service Representative
• Assisted customers with inquiries and concerns
• Handled all cash and credit transactions
• Produced high level of customer service in a fast pace environment
• Marketing products and explained benefits
• Reduced difficult customer service issues
Child Care, Long Island/Queens, NY
05/05-12/11 Child Care Assistant
• Organized and participated in recreational and reading activities
• Provided safety and supervision for children ages 1-8
• Ensured play and common areas remained organized
Reference: Available upon Request
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