Customer Service Sales

Tammy g. Zabrosky

**** ***** **.

Chesterfield, VA 23832

HOME (804) 674 – 4791 MOBILE 804-***-****

E-MAIL – *********@*****.***

Objective A position in a professional business office

Education Associate Degree: John Tyler Community College, May 2013

Major: Business Management

Emphasis: Business

GPA: 3.581 with Honors

Business Related Course Work:

Principles of Accounting I & II ■ Business Law I ■ Principles of Marketing

Business Communication ■ Intro to Business ■ Public Speaking

Psychology Business & Industry

Awards and Activities:

Earned the Career Readiness Certificate, Gold from Commonwealth of Virginia

Volunteer for Sunday school & VBS at church

Skills Assisted in installation of reservation software using Brilliant.

Computer Designed flyers, sales packets, and slide shows using Microsoft

Word and Power Point.

Designed forms, and generated graphs using Microsoft Excel.

Business Experienced with financial statements and general ledger.

Experienced in preparing tax returns using computer program.

20 years’ experience in customer service

Conducted interviews, hired and trained new employees.

Supervised, and oversee proper employee regulations.

Work History

Director of Sales/

Dumra Hospitality

2005 2011

Asst. General Mgr. Richmond, VA 23230

Banquet Mgr.

Briggs Hospitality

2002 2004

Richmond, VA 23230

References available upon request

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