Customer Service Insurance

ELSA SUYAPA MARRON

**** * ***** ***

Chicago, IL 60660 - 619-***-**** (H) - ******.****@*****.***

Professional Summary

Seeking for a position in the medical field where my superior skills

coupled with my strong work ethic and knowledge on health sciences assist

in efficient productive company operations. Personable with the ability to

multi-task and prioritize.

Summary of Qualifications

.Bilingual (English/Spanish)

Administrative support . Medisoft

. proficient

Patient charting . Medical

. terminology

. Insurance processing . Administrative

operations

. Microsoft Office skills . Insurance

eligibility

verification

Experience

Vericare

2011- to present

Medical Insurance Referral Specialist - San Diego, CA

. Processing Medicare and Medicaid insurance referrals for psychological

and psychiatry services.

. Call private insurance companies to obtain eligibility and benefits for

outpatient mental services.

. Contact Skilled Nursing Facilities and Assisted Living to provide

insurance verification and authorization information.

Sedona Staffing

2010-2011

Medical Insurance Verification Researcher- Covance Access Market Temporary

Agent -San Diego, CA

. Responsible for the timely verification of medical insurance benefits

for a FDA- Approved Medication called Xiaflex for the

condition of palmar fibromatosis.

. Calling private insurance companies, Medicare, and Medicaid to obtain

benefit and coverage information.

. Determining insurance compatibility with health-care provider programs,

updating and refilling cases, coordinating with patients regarding

their insurance benefits and medical providers programs.

. Assisted in all areas of administrative work including data entry,

receptionist duties, file organization, research and development.

Weiss Memorial Hospital

2010

Medical Insurance Billing and Coding Specialist- Internship -Chicago, IL

. Responsible for chart preparation

. Document and maintain patients' health records.

. Evaluate patients' complaints and symptoms, and notify office

coordinator

. Ensuring CPT & HCPCS coded procedures and supplies were supported by

the narrative, as well as agreement of service dates and patient

accounts

. Managed incoming and outgoing calls for busy medical office.

. Assisted in all areas of administrative work including data entry,

receptionist duties, file organization, research and development.

UPH Division

2006-2008

Front Desk Lodging Assistant -Kaneohe Bay, HI

. Checked guest In/ Out at the correct time

. Data entry on Epitome

. Responsibility of bank deposits is taken in absence of General Manager

. Ensure Reservations are taken very correctly

. Notified management of any guest, cash concerns or employees without

delay.

. Provided efficient customer service to clients.

Education

South University

2012- to present

Bachelor's Degree in Health Sciences- Savannah, GA

Everest College

2009-2010

Medical Insurance Billing and Coding Specialist -Skokie, IL

Career Training Center of Chicago

2006

Certified Nursing Assistant -Chicago, IL

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