Customer Service Representative

Michela Mayers

*** ******* *****. ****** ****** . New York. 10301.

Phone: 347-***-**** (c) Email: *******.******@*****.***

CUSTOMER SERVICE REP. BI- LINGUAL

experience:

Estetica ed Abbronzatura Elisir di Castagna Lara

Sovizzo, Vicenza, Italy

Customer Service Representative - Beautician 06/11 - 12/11

Met with Bi-lingual International clients to confirm appointments

Trained staff to ensure that customer demands were accomplished

Resolved customer complaints and ensured that they were satisfied

Prepared reports on how to resolve issues and complaints

Estetica DIVA By LaFenice

Vicenza, Italy

Customer Service Representative - Beautician 03/11 - 05/11

Opened and closed the store. Managed 5 employees.

Ordered Inventory. Maintained and inspected all supplies

Solely maintained and secured client confidential files

Rosa Del Deserto SNC di Brandi Katia,

Montecchio Maggiore, Vicenza, Italy

Nutritionist 09/10

- 01/11

Scheduled, and coordinated customer and employee meeting times

Analyzed and coded nutrition charts to meet customer health needs

Ensured that employee timesheets were correct for payroll

EDUCATION & CERTIFICATIONS:

Native Italian - Written and Oral

Victory T.N.G - Technical School of Cosmotology - 2010 (Certificate)

English Language, Communications, Mathematics, Nutrition, Psychology &

Economics

Alessandro Manzoni High School - 2006 (Certificate)

Science, Italian, Geography, English and Social Studies

Contact this candidate