Customer Service Sales

Chantil M. Carter

**** ************** ****** ********, ** 23220

804-***-**** *************@***.***

Key Strengths

Event & Activity Management Customer Service & Support Business Contract Development &

Negotiations Meeting Planning & Scheduling Report Development Budget Monitoring

Confidentiality Sales Contracts Purchasing Vendor Relations Cost Control

Professional Experience

Executive Assistant ChildFund International July

2008 –Present

Responsible for providing executive level and departmental administrative support.

Responsibilities include calendar management; creating documents for both internal and external

communications; managing extensive domestic and international travel arrangements ; arrange

and coordinate meetings and events; record, transcribe and distribute minutes of Board Of

Directors meetings; monitor, respond to and distribute incoming communications; receive and

interact with incoming visitors and external clients; coordinate project-based work ;review

operating practices and implement improvements where necessary.

Project Support Assistant Loyola Enterprises, Inc. October 2005

–March 2008

Responsible for entering purchase and sales orders on a daily basis that totaled 3 million dollars

for FY06 and the processing of inventory transfers. Provided administrative support to sales staff

and accounting department; duties included answering multi-line phone, processing mail,

shipping and receiving of equipment for customer delivery, and ordering of office supplies.

Assisted in the preparation of bi-monthly customer training seminars as well as created a

preventative maintenance database.

Loss Prevention Analyst Circuit City Stores, Inc. November

2000 –April 2003

Responsible for the development of various internal and external reports via Microsoft Excel and

Access such as the Variance Summary Report, Cycle Count Reports, Discrepancy, and Edit

Reports. Performed inventory and diverse analysis for Upper Management. Created the Proof of

Delivery Database for a location to automate their process. Generated and maintained monthly

profit and loss reports. Developed and secured a relationship with external operations, such as

stores, distribution and service centers. Liable for the accuracy and validity of management

expense reports.

Payroll Technician Circuit City Stores, Inc. August 1998 –

November 2000

Responsible for the payment of 3,100 associates through hourly, salaried, and semi-monthly

commissioned pay cycles, balancing and auditing payroll register for twenty-eight store

locations, responding to written and verbal employee inquiries. Overseeing accurate delivery of

payroll checks, manually all associate back pay and short-term disability transactions. Performed

payroll operations using AS/400, Microsoft Word, and Excel.

Education

Virginia Union University

BS, Human Resources Management/Business Administration

Professional Development

InsideNGO Managing Up Workshop

CCWA Administrative Professionals’ Fall Leadership Academy

SkillPath Seminars: Business Writing and Grammar Skills

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